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Curriculum Vitae

informatii personale

 

F 29.06.1981

obiectiv

 

Experienced Management Support Specialist with a demonstrated history of working in the telecommunications industry. Efficient communicator across various cultures within diverse and inclusive global work environments, in industries such as Telecom, Banking, Insurance and Business Travel. Strong administrative professional with a Certificate of completion issued by the Project Management Institute and other business certifications with focus on Human Resources and Business Communication.

Salariu: nespecificat

Beneficii: Perspective de promovare; Posibilitatea de a-mi imbunatati aptitudinile si abilitatile; Formare continua.

Tip job: Full time

Departament: Resurse umane / Psihologie, Relatii publice, Office / Back-office / Secretariat, Educatie / Training / Arte, Administrativ / Logistica, ONG / Voluntariat, Functii publice, Internet / e-Commerce, Telecomunicatii, Management

Oras de lucru: Brasov, Ramnicu-Valcea, Sibiu, Timisoara

Nivel Cariera: Senior-Level (> 5 ani)

Disponibil: oricand

experienta profesionala

 

01.01.2020 - prezent

Departament: telecomunicatii

Titlu Job: global country support

Responsabilitati:

- Remote business support to country managers of different Colt entities (countries), out of the Shared Service Center Colt Romania.
- Support prompt and professional delivery of projects within the Country Management function. High involvement with key internal projects, relevant for the country managers business function, with powerful impact around Colt geographies.
- Define procedures and processes for the introduction of new activities.
- Support the successful implementation of central projects/ processes and functional internal processes to drive effectiveness and success:
- Support the implementation of Risk Registers in the Colt countries and facilitate the communications between local teams and central Risk Management team.
- Working closely with Internal Audit department to organise annual country audits and ensuring any actions coming out of the audit reports are addressed and closed in a timely manner.
- Ensure the "Country Manager Handbook" which represents an overview of the country manager key responsibilities is regularly updated to reflect any changes occurred in the organization.
- Support the on-boarding process of new Country Managers.
- Supporting the establishment of budget forecast and controlling spends of country budgets.
- Organisation of Senior Management meetings , local staff events, country visits of executive leadership in countries such as France and Switzerland.
- Focus on positive communication across different cultures when working with local leadership teams in different Colt countries ( UK, France, Switzerland, Ireland, US, Nordics), while maintaining close collaboration with key stakeholders in the business from various functions such as Local Facilities, IT, Health & Safety, Legal & Regulatory, Internal Audit, HR, always acting as a link between the central teams and the local teams, to efficiently support the Country Managers in their role.

01.10.2015 - 31.01.2020

Departament: management

Titlu Job: country management support

Responsabilitati:

- Remote business support to country managers in different countries such as Switzerland, UK, Sweden, US, Ireland and France, related to their country manager role, and also overall country management support under the following key areas of their main responsibilities: Business Coordination; Risk & Governance; Legal & Regulatory; Employee Engagement; Customer Experience & External Relations areas.
- Organising Board Meetings where required by the local law, making sure necessary documentation is prepared and Meeting Minutes are accurately kept.
- Organising monthly Country SMT (Senior Management Team) meetings, including preparation of Agenda/ Meeting Minutes and Follow-up on Action Points;
- Organising internal meetings related to the Country Manager role with different stakeholders in the business;
- Close cooperation and collaboration with other business departments such as Sales, Legal and Finance, while providing them efficient support in obtaining the signatures from country legal signatories (company directors), on various business documents such as letters for the authorities/ contracts/ NDAs/ financial reports/ order forms.
- Maintaining updated information on the country SMTs SharePoint Sites and the
Country Managers dedicated SharePoint.
- Very experienced with use of SAP Ariba tool: supporting with raising POs (Purchase Orders) in Ariba system/ submitting PRFs (Purchase Request Forms for one-time payments) for approval and follow-up on the payments of invoices covering services/expenses included in the country budget.

01.10.2014 - 31.10.2015

Departament: traduceri

Titlu Job: creative remote assistance

Responsabilitati:

-Transcriptions of Australian English interviews;
- Translation projects from French to English;
- Creative Virtual Assistance.

01.03.2014 - 30.06.2014

Departament: administrativ / logistica

Titlu Job: pa to international managers from munich office

Responsabilitati:

- Scheduling and organizing meetings;
- Follow-up on to-do’s & action items;
- Prepare presentation documents;
- Organizing onboarding of internals and externals;
- General administrative tasks

01.03.2012 - 30.06.2013

Departament: altele

Titlu Job: management affairs officer

Responsabilitati:

- Coordinated and organized the weekly meetings of the Board and kept a high level of accuracy of decisions made within the Meeting Minutes;
- Promptly communicated the decisions and requests of the Board members to relevant internal departments of the bank;
- Maintained a close cooperation with all the departments of the bank and offered constant support on the documents prepared for the Board Members, thus facilitating the process of approving all the important procedures and strategies;
- Consolidated and monitored the implementation of the management decisions, while acting as liaison between the Board Members and the bank's Divisions & Departments;
- Monthly reporting of the requests addressed by the Board members.

01.10.2008 - 30.11.2011

Departament: office / back-office / secretariat

Titlu Job: operations director assistant

01.01.2008 - 31.10.2008

Departament: asigurari

Titlu Job: partnership executive

Responsabilitati:

- Maintained the network of business partners and solved all problems encountered, by keeping in the same time a good collaboration relationship with the internal departments;
- Acted as a link between the company and the business partners, promptly solving any issues and providing the needed information about the stages of a project, thus facilitating the communication with the business partners;
- Played an important part within the process of signing new contracts with business partners, by preparing business offers/presentations and any necessary appendices.

01.03.2007 - 31.12.2007

Departament: asigurari

Titlu Job: sales support&effectiveness specialist

Responsabilitati:

In constant communication and close collaboration with a small team of financial advisors who were selling bank insurance products;
- Enabling the processing of applications forms received from the financial advisors, always following up with the appropriate internal departments responsible with applying the changes or providing the services required, thus helping them to constantly reach their selling targets;
- When processing and analysing daily activity reports, in order to create weekly and monthly reports to be presented to the Bancassurance Strategy Manager, I helped managers to take appropriate decisions regarding the next steps of the project and the strategy to be applied going further;
- I have developed operational charts and relevant working documentation, that was used as reference for future decisions made, also benefiting the succes of the bancassurance agreement with the bank;
- While supporting with developing work procedures, market studies, reports and other relevant documentation, I was an important player in maintaining and improving the existent partnerships with the banks, as well developing new ones.

01.09.2006 - 31.03.2007

Departament: office / back-office / secretariat

Titlu Job: receptionist

01.09.2002 - 31.08.2006

Departament: administrativ / logistica

Titlu Job: english translator/interpreter/administrative officer

Responsabilitati:

- Translation and preparation of official reports;
- Maintaining and developing a positive relationship with the clients of the organization;
- English interpreter for the director of the organization and the external guests-facilitators presenting training courses for the staff, as well as the local community, in areas like Social Work, Foster Care, Social Work Supervision, Food Safety, Speach Therapy, Parenting Courses, etc.
- Facilitator of parenting courses for parents with 0-6 years old children;
- Basic accounting operations;
- Maintaining the relationship with local authorities and the bank, with regards to different financial/accounting/authorization operations;
- Maintaining the relationship with the Local Work Authority concerning work books, work contracts, decisions/letters issued by the association.

studii

 

Facultati:

2000 - 2004 Facultate: la din Bucharest.
1996 - 1999 Liceu / Școală profesională: la din Ramnicu Valcea.

Activitati extracurriculare

Cred ca am castigat multa experienta si abilitati sociale, prin colaborarea cu primul meu manager, mai intai ca asistent si apoi ca traducător, am intalnit multi oameni, prin intermediul responsabilitatilor mele, prin reuniuni formale, evenimente de formare, discutii cu colaboratori şi beneficiari, precum şi prin menţinerea unei relaţii bune cu autorităţile locale si alte organizatii private cu care colabora organizatia.
Personal, am invatat multe de la supervizorii mei si de asemenea, de la colegii mei, despre integritate, comunicare şi abilitati sociale pozitive, precum si despre valorile morale.
Comunicarea in mod eficient si pozitiv cu persoane din alte culturi si medii profesionale; abilitati de rezolvare a problemelor.
Abilitati organizationale: organizarea reuniunilor Consiliului Director; organizarea de reuniuni interne sau externe; gestionarea eficienta a timpului managerului, mentinerea retelei de parteneri de afaceri, pregatirea de rapoarte oficiale si prezentari.

Premii

- IATA/UFTAA FOUNDATION&EBT COURSE DIPLOMA (September 2007)- program de pregatire profesionala adaptat industriei turistice care contine module variate, organizate dupa urmatoarele teme: mediul de afaceri; produse si servicii de baza; tarifare si tichetare;strategie si management;
- Curs de perfectionare "Inspector Resurse Umane" in perioada 27 septembrie-11 octombrie 2011;
- Curs de perfectionare "Manager Resurse Umane" in perioada 8 octombrie-12 noiembrie 2011.

aptitudini

 

Limbi straine(Scris,Vorbit,Citit):

engleză(mediu,avansat,avansat)



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