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Curriculum Vitae

informatii personale

 

M 30.08.1985

Stagiu militar: nu

obiectiv

 

Caut o pozitie de QA Engineer in Cluj - Napoca.

Salariu: nespecificat

Tip job: Full time

Departament: Marketing, Internet / e-Commerce, Inginerie, IT Software

Oras de lucru: Cluj-Napoca

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala

 

01.07.2015 - 30.04.2016

Departament: internet / e-commerce

Titlu Job: front end qa engineer

Responsabilitati:

▪ Part of the Continuous Integration department
▪ Daily tasks include interpreting business/technical requirements and transforming them into test scenarios
▪ Mostly interacting with solution architects, developers and designers but also with the Backend, Sales, Support and Risk departments
▪ Estimating the testing process and working within the deadlines (hybrid of Agile Scrum)
▪ Sanity Testing, Account setup, Black box testing; Functional + System testing; Regression
▪ Covering several section of the platform: shopping carts with various accounts and billing set-ups; emails and marketing campaigns; CPannel and A/B testing
▪ Working in a multicultural environment; Investigating support tickets when needed
▪ Cross-browser testing using Firebug, HTML+CSS, VMware, Using third party tools;
▪ Running some already implemented automated scenarios with Selenium and Cucumber
▪ Redmine and Jira for task management and defect tracking.

Business or sector: eCommerce

01.02.2015 - 30.06.2015

Departament: inginerie

Titlu Job: freelancer - qa engineer

Responsabilitati:

▪ Creating test cases for all version of the app ( 3 platforms: IOS, Android and Web- client)
▪ Usability testing ; Manual Testing; Reproducing user reported issues; Regression
▪ Approving the release candidate; Release notes; Identifying issues for the next sprint
▪ Working in Jira; Daily Skype meetings and planning; Global Team.

Business or sector: SMS group chat app

01.02.2014 - 28.02.2015

Departament: inginerie

Titlu Job: tester & support engineer

Responsabilitati:

▪ Managing Service Requests and Incidents in a multicultural company (7 countries)
▪ Incident and Service Request Management incl. solving, tracking, communication and reporting
▪ Testing new functionality ; Bug Regression; View rights to the DB (training)
▪ Working within the Requirements Engineer to identify the customer needs, and to create test-cases
▪ Support/Educate internal clients on processes and procedures of the platform (Billing and Utilities)
▪ Release Notes for the new build
▪ Creating and updating processes documentation
▪ Agile methodology

Business or sector: Utilities Billing and Administration

01.05.2013 - 31.01.2014

Departament: controlul calitatii

Titlu Job: ios quality assurance tester

Responsabilitati:

▪ Detecting and reproducing issues for games in different stages of development
▪ Modifying internal test cases/creating new test cases and scenarios in accordance to the product requirements
▪ Manual testing; Black box testing; Regression; Creating promotional campaigns using internal tools
▪ Compatibility for all APPLE devices

01.12.2012 - 31.05.2013

Departament: controlul calitatii

Titlu Job: qa game tester

Responsabilitati:

▪ Performed black box testing on the console version of EA games
▪ Creating test scenarios
▪ Black box testing
▪ Following bugs throughout their life cycle.

01.06.2011 - 31.07.2012

Departament: vanzari

Titlu Job: agent telesales

Responsabilitati:

▪ Contacting existing and new customers to sell the company's products
▪ Completing a monthly target
▪ Updating the database with info about customers
▪ Back- office activities.

01.12.2010 - 31.05.2011

Departament: vanzari

Titlu Job: agent collection si fidelizare

Responsabilitati:

▪ Contacting the companies that had overdue bills
▪ Investigating the cause of the payments delay
▪ Providing new payment options
▪ Extending the existing contracts for services rendered through different means

01.06.2008 - 30.06.2010

Departament: relatii clienti / call center

Titlu Job: help desk team leader

Responsabilitati:

▪ Overseeing the Call Center team
▪ Monthly reports for the company and for the customers
▪ Training for the new employees
▪ Identifying customer needs
▪ Updating the data base with new information regarding customers
▪ Defining internal procedures.

01.03.2007 - 30.06.2008

Departament: relatii clienti / call center

Titlu Job: help desk agent

Responsabilitati:

▪ Help desk support level 1 for customers - Troubleshooting
▪ Escalating the complex service tickets to the appropriate department
▪ Following the service tickets until completion according to SLA

Business or sector: IT&C

studii

 

Facultati:

2005 - 2009 Facultate / Colegiu: Inginer agronom la Bioterra din Bucuresti.

Premii

Curs web design nivel 1 HTML,CSS,FLASH - Acreditat de Ministerul Invatamantului

aptitudini

 

Limbi straine(Scris,Vorbit,Citit):



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