Candidatii eJobs pot alege daca CVul lor este: CONFIDENTIAL, PUBLIC sau daca este disponibil doar clientilor eJobs. CVul de pe acesta pagina este public (fara date de contact insa). CVul Public ii ofera candidatului mai multe oportunitati de a fi gasit si contactat de potentiali angajatori. CVurile disponibile doar clientilor eJobs au un format mai complex, contin mai multe informatii si sunt mult mai detaliate.
Candidatii eJobs isi pot schimba in orice moment disponibilitatea CVului.

Daca sunteti firma si doriti sa contactati candidatul de mai jos, trimiteti-ne aceasta cerere la, alaturi de linkul catre aceasta pagina.

Unul din Relationship Managerii eJobs o sa va contacteze in maxim 24 de ore si o sa va ofere datele de contact DOAR dupa ce candidatul isi exprima acordul in acest sens.

Curriculum Vitae

informatii personale


F 18.03.1997



Enthusiastic and challenge-driven person with 3 years experience in Telecom/VoIP industry. Seeking a career in sales due to my communication ability and skills i have achieve during my work in telecom. I am a people orientated person, open-minded and always ready to learn new domains. Curious by nature, I always understand clients need and I am constantly trying to improve myself. Currently trying to learn Spanish and in the near future Italian.

Salariu: nespecificat

Tip job: Full time

Oras de lucru: Bucuresti

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala


01.11.2019 - 31.05.2020

Departament: telecomunicatii

Titlu Job: destination manager and pricing specialist


Pricing and sales responsibilities:
• Process pricing requests from sales team in an accurate and timely manner
• Responsible for Customer Pricing supporting Rate Sheet Addendum (RSA) process to include: timely review and submission of RSA's (Two Tier Approval Process)
• Communication back to Sales or Carrier on needed adjustments
• Keeping A-Z market competitive
• Customer Pricing Approvals SLA within 30 mins
• Responsible for Pricing Information Setup in GCS
• Analyse international voice traffic flows to set floor prices and be align with markets rates
• Responsible of Planning and Execution of Mass Mailer Process on Customer Rate Sheets
• Daily routing LCR analysis
• Mass mailer pricing
• Set floor rates in routing tables
• Ongoing communication with regional sales experts; and other duties as assigned
• Daily calls with partners
• Negotiating costs and sell rates for our account managers directly with vendors
• Weekly calls with sales team so we can organise the future proposals for our clients
Destination Management responsibilities:
• Taking care of some Middle East countries
• Manage the destination assigned from all points of view (routing, monitoring quality, investigate traffic patterns, solving customer complaints, etc)
• Provide support to sales team on any request they had on the destinations assigned or directly talking with vendors
• Daily Monitoring of volume, margin, revenue and follow up of commitments.
• One of the most important skills i have acquired during my time in PTGI is the ability to find approach to different types of persons in order to establish positive and lasting relationships.

01.04.2019 - 31.10.2019

Departament: telecomunicatii

Titlu Job: senior noc


Technical Responsibilities:
• As a senior NOC i had the responsibility to be the trainer for the new employees
• Due to the NOC manual that i have created when i first worked in Zaheen, training new people was easier and they could understand the industry and the programs we worked in easily.
• Testing and improving were mandatory
• Covering for pricing and easy technical issues

Sales Responsibilities:
• Working directly with account managers and clients so we can make the best proposals
• B2B Sales
• SWAP proposals (improving constantly SWAPs so we can generate more revenue not only margin)
• Weekly meetings with account managers where we were proposing different destinations that could be exploited.
• Improving relationships on technical side not only with customers tech teams but helping our clients to understand the nature of the issues due to routes changes.

01.12.2018 - 30.04.2019

Departament: it software

Titlu Job: noc team leader


• Stared to have a better understanding of Linux
• Systems i worked with were: Zabbix (Nagstamon), PRTG and Incinga
• Servers alarms monitoring and escalations of the tickets and issues to system administrations admins.
• After one month i have been promoted as a Team Leader and my job was to find ways of improving the work flow and better understanding between our colleagues.
• Worked directly with the System Administration Manager and the developers of the company for finding ways to automatise work
• Making sure all 24/7 shifts are covered i created a schedule so all the people from the team can still enjoy the 2 days off legal in one week.
• I have created procedures for the new employed and made daily reports for them and also daily reports for specific managers or team leads from the company

01.09.2018 - 31.12.2018

Departament: telecomunicatii

Titlu Job: noc


• During my time in VOX Carrier company we were working on 24/7 schedule
• The main focus was to offer the best support to our customer via email or OTRS platform.
• Working in close relations with our account managers to make sure they offer the best quality regarding price/quality routes.
• On night shifts we were focusing on monitoring the traffic and making sure all the off-peak routes are working.
• Enable and disable routes for a specific call or destination.
• Inbound and outbound rates

01.05.2018 - 30.06.2018

Departament: vanzari

Titlu Job: online sales professional


Zaheen Telecom came with an Retail app named ZenMinutes
• Inbound calls to our customers to offer them the best deal on retail market.
• Resolving trouble tickets regarding retail department was mandatory in my job description.
• Schedule daily customer calls and make product presentations.
• Update customer database with contact details and interest information from prospective customers.
• Perform daily tasks based on assigned work plan.
• Interact proficiently with a variety of online systems to provide the right solutions that meets the customer's needs
• Effectively managing clients pipeline ensuring proper follow-up
• Daily and weekly reports

01.07.2017 - 31.05.2018

Departament: telecomunicatii

Titlu Job: network operations center


Technical responsibilities:
• Learning all the information regarding telecom industry
• Troubleshoots the issue reported by the customer and vendor
• Monitoring the VoIP traffic of this company was one of my main focus during my time as a NOC.
• Assessment of quality statistics by appropriate parameters (ACD, ASR, Traffic profile, PDD, Call attempts) was mandatory such as informing and escalating of problematic destinations.
• Due to the growth of the business we needed to hire more people as NOC and i have worked on creating a full manual for the new people in the company.
• The manual contained: basic information about telecom industry, a full welcoming on the program
• (Oculeus) we were working with and step by step procedures on all the tasks we had to cover. As soon as a new task was assigned to our department i had to learn it and create a procedure for the others in the firm. This applies to excel daily reports too.
• Maintaining a high quality level of the calls received and the tickets handled.
• Providing activity and route developing reports to my manager.
• Other tasks i had there were: routing developing, creating breakouts due to the codes mismatch and finding the correct code, special routing request, analysing and accepting rates also sending rates to our customers too.

Sales responsibilities:
• Building strong relationships with our clients
• Updating and maintaining LCR routes and talking directly with vendors
• Daily updates regarding issues occurred during previous days
• SWAP proposals for our clients
• Analysing the margin, revenue and business growth




2015 - 2018 Facultate: Stiinte Politice la Facultatea de Stiinte Politice, Universitatea din Bucuresti din Bucuresti.


Sep 2017 - Sep 2017: Network Marketing Direct Sales Training

Mar 2016 - Mar 2016: Human Resources

Feb 2016 - Feb 2016: Body Language

Jan 2016 - Jan 2016: Project Managment

Nov 2015 - Nov 2015: Marketing

Jul 2016 - Aug 2017: Asociatia Necuvinte

Oct 2015: Asociatia Studentilor in Stiinte Politice

Mar 2016: Train It Up
Train It up este un program al Asociatiei Studentilor in Stiinte Politice ce le ofera studentilor traning-uri cu cei mai buni traineri certificati.

Pagini: 1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  16  17  18  19  20 

E timpul pentru un browser mai bun

De la 1 octombrie 2019, te informăm că site-ul nu va mai putea fi accesat prin browser-ul Internet Explorer din cauza funcționalităților reduse ale acestuia. Accesează-ne cu încredere folosind unul dintre browserele mai moderne: Google Chrome, Mozilla Firefox, Safari sau Edge.

Am înțeles