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| Curriculum Vitae |
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informatii personale
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M 08.09.1989 Permis conducere: Cat.B, Data obtinerii:06.02.2008 Stagiu militar: nu
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obiectiv | |
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Salariu: nespecificat Tip job: Part time, Full time, Proiect / Sezonier Departament: Grafica / Webdesign / DTP, ONG / Voluntariat, Internet / e-Commerce, Telecomunicatii, Relatii clienti / Call center, Inginerie, Statistica / Matematica, IT Software, IT Hardware, Banci Oras de lucru: Bucuresti, Brasov, Cluj-Napoca, STRAINATATE, Remote (de acasă) Nivel Cariera: Mid-Level (2-5 ani), Senior-Level (> 5 ani) Disponibil: oricand | experienta profesionala | |
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01.10.2015 - prezent Departament: it software Titlu Job: bug diagnostic engineer Responsabilitati: 3rd level support focusing on troubleshooting integrations and customizations. Emphasis on SOAP and REST APIs, PHP, MySQL, HTML, CSS, JavaScript, .NET, XML. Identify, log and keep track of product defects. Identify and communicate workarounds to customers. Work closely with Cloud Operations (infrastructure) and Product Development team to ensure fixes are scoped and delivered. Use client side web debugging tools like Fiddler, API testing tools like SoapUI/Postman, server side tracing, web server logs. |
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01.03.2015 - 31.10.2015 Departament: it software Titlu Job: technical support engineer Responsabilitati: 3rd level break-fix support for Oracle Service Cloud (RightNow) CRM. Advise customers on best practices. Work with Cloud Operations, Professional Services, Sales and Development to meet customer needs. |
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01.03.2013 - 31.03.2015 Departament: it software Titlu Job: crm it analyst Responsabilitati: Oracle CRM on Demand administrator, implement IT solutions for business requirements. Deliver application configuration and maintenance. Monitor activity within the application and advise on areas of concern. Support global standardization initiatives and application upgrades. |
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01.02.2013 - 31.03.2013 Departament: it software Titlu Job: qa tester Responsabilitati: Test games on iOS, find, identify, isolate and report the maximum amount of bugs in every version of the product. Explore, observe, exploit and stress the product to its limits. |
| studii | |
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Facultati: 2011 - 2015 Masterat: Inginerie Software la Universitatea Babes-Bolyai din Cluj-Napoca.
2008 - 2011 Facultate: Informatica Economica la Universitatea Transilvania din Brasov.
2004 - 2008 Colegiu / Studii postliceale: Matematica - Informatica la Colegiul National Grigore Moisil din Brasov.
Activitati extracurriculare Posesor permis de conducere cat. B din Februarie 2008
Membru aspirant club Leo Bastion Cluj-Napoca (organizatie de voluntariat) Premii Certificari
Nov 2018: Oracle RightNow Cloud Service 2016 Technical Implementation Essentials (1Z0-326)
Aug 2018: Oracle RightNow Cloud Service 2016 Implementation Essentials (1Z0-325)
Sep 2008: Cambridge Certificate in Advanced English (CAE)
Premii si Distinctii
Sep 2018: Oracle Spot Award
Feb 2018: Oracle Spot Award
Jun 2014: Emerson Quarterly Outstanding Service Award
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Limbi straine(Scris,Vorbit,Citit): |
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