01.05.2020 - prezent

Departament: marketing

Titlu Job: blogger

Responsabilitati:

I’ve created The Muffineer for everyone who’s looking to replace some frowns with fun, sarcastic or heartfelt moments.

Tools I'm familiar with:
- Wordpress CMS (+ Yoast SEO, MonsterInsights, W3 Total Cache)
- Google Search Console
- Google Trends
- Moz & Ubersuggest (for SEO analysis)
- Venngage - infographics

Content Marketing, Social Media & Email Marketing Certified (HubSpot Academy).

01.02.2020 - prezent

Departament: specialisti / tehnicieni

Titlu Job: technical support engineer with german

Responsabilitati:

- Responding to escalated software incidents from Tier 1 teams;
- Receiving direct client contacts (via phone, email, chat), triage and provide remote client assistance to solve the issue directly if possible;
- Redirecting tickets to the field engineers of a field support visit is required;
- Escalating to remote expert/Tier3 teams when required;
- Ordering consumables and parts when needed;
- Providing part prediction and/or working/troubleshooting directions to the field engineering team.

01.05.2019 - 29.02.2020

Departament: office / back-office / secretariat

Titlu Job: user support specialist

Responsabilitati:

My main responsibilities include:

Access management related tasks - setting up, maintaining, deactivating and verifying user accounts
Responding to requests from both internal and external customers quickly, efficiently and accurately
Making sure that all the internal procedures and knowledge bases are kept up to date
Responsible with periodical QA/QC checks
Assisting new colleagues with training when needed.

01.04.2019 - 30.09.2019

Departament: jurnalism / editorial

Titlu Job: content writer

Responsabilitati:

My work at Typing Pandas was to create engaging and creatively-written content on a variety of
subjects, like: travel, finance, housing, science, blogging, marketing, and other.

01.02.2018 - 31.03.2019

Departament: resurse umane / psihologie

Titlu Job: recruitment & employer branding advisor

Responsabilitati:

Recruitment activities:

Managing the end-to-end recruitment process (elaborate/update job descriptions, advertise vacancies on various recruitment platforms, source candidates, conduct phone & face to face interviews, provide feedback to the candidates, present to the eligible candidates the work offer)
Calibrating the profile of the required candidates by working closely with the hiring managers
Exploring new sourcing methods in order to attract valuable candidates
Keeping all the databases up to date
Providing reports on a recurring basis and also ad-hoc
Working on recruitment projects in both locations: Suceava & Iasi.

Employer branding:

Acting as a brand ambassador and working towards making our company values and visions known
through various events and presentations (recruitment events, job fairs);
Organizing several internal and external employer branding events.

Facultati:

2015 - 2017 Masterat: Biochemistry and Molecular Biology la University of Bucharest, Faculty of Biology din Bucharest.
2012 - 2015 Facultate: Bachelor's Degree in Bochemistry la University of Bucharest, Faculty of Biology din Bucharest.
2008 - 2012 Liceu / Școală profesională: Natural Sciences la 'Latcu Voda' Technical College din Siret.

Premii

Certificari
May 2020 - May 2020: HubSpot Academy - Email Marketing Certification

May 2020: HubSpot Academy - Social Media Certification

May 2020 - May 2020: HubSpot Academy - Content Marketing Certification

Mar 2020: Google Digital Garage - The Fundamentals of Digital Marketing

Traininguri
Nov 2018 - Nov 2019: Microsoft Excel Training
Delivered by Valy Greavu