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Curriculum Vitae

informatii personale

 

F 19.07.1992

obiectiv

 

I am ambitious and have a flexible approach to work. I am a fast learner and I always adapt quickly, due to my good interpersonal and communication skills

Salariu: nespecificat

Tip job: Full time

Departament: Relatii publice, Office / Back-office / Secretariat, Marketing, Publicitate, Telecomunicatii, Relatii clienti / Call center

Oras de lucru: Timisoara

Nivel Cariera: Mid-Level (2-5 ani)

Disponibil: oricand

experienta profesionala

 

01.04.2018 - prezent

Departament: telecomunicatii

Titlu Job: analyst

Responsabilitati:

- Facilitates client communication in case of incidents or new requests and promptly provides accurate feedback
- Project Leader back-up
- Quality of Service and performance analysis based on the client’s acceptance criteria
- Network traffic and event monitoring
- Execution of pre-defined software scripts in case of incidents reported by the Network Management System or in order to apply changes on client productive systems

01.03.2017 - 31.03.2018

Departament: management

Titlu Job: senior information technology fieldwork project manager (french market)

Responsabilitati:

- Handle Major Account clients with high revenue and high importance
- Team Lead Backup: team support with planning and handling of various situations
- Mentor new joiners
- Advise upon and implement changes in project setup based on past experience and expertise
- Ensure timely project deliveries and comprehensive project closure
- Ensure best-in-class client service and impeccable quality of deliverables
- Manage and monitor fieldwork
- Assess and mitigate fieldwork risk
- Understand the clients' sampling needs
- Advise on sampling strategy upon request
- Design and share sample planning
- Run and confirm project feasibility analysis
- Validate project setup to ensure the best User Experience
- Provide regular, timely and effective project reports to various stake holders via customized analytics

01.02.2015 - 31.03.2017

Departament: management

Titlu Job: fieldwork project manager (french market)

Responsabilitati:

- Manage and monitor fieldwork
- Assess and mitigate fieldwork risk
- Understand the clients' sampling needs
- Advise on sampling strategy upon request
- Design and share sample planning
- Run and confirm project feasibility analysis

01.06.2013 - 30.06.2014

Departament: ong / voluntariat

Titlu Job: vice president

Responsabilitati:

- work is performed primarily in the areas of education and youth
- monitoring the activities inside the organization
- staying in touch with the President and the coordinator of S.E.C
- supervise the facebook group OSUT Timisoara and answer to students' questions
- to be responsible for the operational maintenance

01.11.2012 - 31.08.2014

Departament: telecomunicatii

Titlu Job: assistant manager

Responsabilitati:

- Obtaining necessary documents for business trips: visas, invitations, work permits
- Write the mission orders
- Receive and transmit the e-mails internally and externally;
- Scan and archive all documents (contracts, invoices)
- Various administrative tasks

01.03.2012 - 31.03.2013

Departament: ong / voluntariat

Titlu Job: project coordinator

Responsabilitati:

- coordinator of the project
- raise funds, setting up partnerships
- write the organizational and operating plan
- organize events
- direct relationship with the public

The project was voted as being the best project for students in 2013 in Romania.

studii

 

Facultati:

2011 - 2014 Facultate: Foreign Languages and Literature, French and English la Universitatea de Vest din Timişoara din Timişoara.
2007 - 2011 Liceu / Școală profesională: Philology Intensive English la Liceu Teoretic ''Traian Lalescu'' din Reşiţa.

Premii

Certificari
Feb 2015 - Feb 2015: Team management training

Feb 2015 - Feb 2015: Teamwork training

Feb 2014 - Feb 2014: Communication training

Feb 2014 - Feb 2014: Personal Effectiveness Training



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