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Curriculum Vitae

informatii personale

 

M 13.07.1993

Stagiu militar: da

obiectiv

 

Mulțumirea clientului prin obținerea rezultatelor desiderate la finalizarea task-urilor ce mi-au fost distribuite.

Salariu: nespecificat

Tip job: Part time, Full time

Departament: IT Software

Oras de lucru: Bucuresti, Iasi

Nivel Cariera: Entry-Level (< 2 ani)

Disponibil: oricand

experienta profesionala

 

01.06.2019 - 31.10.2019

Departament: it software

Titlu Job: training development salesforce

Responsabilitati:

* Implementation of Salesforce Sales Cloud processes (leads, opportunities)
* Implementation of Salesforce Service Cloud processes (Case tracking, Case Assignment Rules)
* Integration with Outlook
* Roles and Profiles
* Data Import
* Platform Customization

01.04.2019 - prezent

Departament: it software

Titlu Job: administrator salesforce

Responsabilitati:

* Salesforce security (Role & Territory Hierarchy, Profiles)
* Workflows, Field updates, Email Alerts, Process Builder, Flows and Custom objects
* approval processes
* reports and dashboards
* triggers, apex, batches, Visualforce, lightning components, REST Api, webservices


Projects that I’ve worked on

* Integration with Google Big Query
- Connected Salesforce with Google BigQuery via APIs
- Created a batch to extract millions of records from BigQuery and insert them into Salesforce periodically
- everything was built dynamically: I have created a Custom Metadata where I have stored table name and all fields name that I have to bring from BigQuery

* Built reports to pull data from the Salesforce system using REST APIs
- report for extracting Folder Shares
- report for extracting Managed Package information from Salesforce


* Created a page using Lightning components for defining a Case Teams in community – community users cannot see cases from other accounts so using this page they will be able to accomplish that

- Created a page where the user is able to define the teams – in this page after they create the team they will have the possibility to assign the team to all existing cases by clicking one button
- Created a trigger so once a community case is created to assign the team automatically

* Implementation of Salesforce Field Service Lightning
- Defined territories
- Defined Service resources
- Created Skills
- Assigned Skills to Service resources
- Created Work Orders
- Created Service Appointments
- Created Operating Hours

* Implementation of Salesforce Sales Cloud processes (leads, opportunities)
- Created custom objects to support the process (define master-detail and lookup relationships, defined formula fields)
- Created different validation rules to enforce business requirements
- Defined the Lead process
- Defined the Sales process for opportunity
- Created Email templates and email alerts
- Created Process Builder for email deliverability

* Implementation of Salesforce Service Cloud processes (Case tracking, Case Assignment Rules) – defined the process to create cases by sending emails to a specified address
- Defined Support Process
- Created Process Builder for sending emails to agents
- Defined Case Assignment Rules
- Defined Case Auto Response Rules
- Create Validation Rules
- Created VisualForce page to send a PDF template via email


* Integration with Outlook
- Synchronized Tasks and Events
- Synchronized Emails
- Synchronized Calendar
* Roles and Profiles – Define the security plan for the org
- Created Profiles
- Defined Roles
- Created Sharing Rules
- Defined Groups
* Data Import
- Migrated Accounts, Contacts and Leads from a different system to Salesforce
* Platform Customization
- Organized the org from scratch in Lightning
- Defined apps, tabs
* Created Reports and Dashboards
* Continue offering maintenance for these projects

studii

 

Facultati:

2017 - prezent Facultate: Informatica economica la FEAA din Iasi.
2013 - 2016 Facultate: Economie si Afaceri Intrenationale la FEEA din Iasi.

Premii

Certificari
Oct 2016 - Dec 2016: C#

Voluntariat
Sep 2009 - Sep 2013: ATOR

Hobby-uri
Tenis de camp, Fotbal, Snowboarding, Excursii pe munte



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