Established in 1986 in Rochester, NY, Sutherland Global Services is a $400 million US based BPO employing over 30,000 professionals across its 36 global delivery centers based out of 18 countries - US, Canada, Mexico, Bulgaria, India, Philippines, Colombia, Egypt, UK, UAE, Malaysia, China, Morocco, Estonia, Sweden, Slovakia, Brazil and Jamaica. With a 27-year legacy in Customer Relationship Management, Sutherland specializes in providing customized Business and Knowledge Process outsourced solutions to Fortune 1,000 companies in areas such as Technology Support, Back Office Processing, Transaction Processing, Knowledge Management, Account Management and Business Intelligence & Customer Service. 75% of our clients are in the Fortune 500 space. The scope of our services is provided to leading global corporations across the Information Technology, Telecommunications, Banking & Financial, Insurance, e-Retail and Healthcare verticals.  In Bulgaria - Sutherland was incorporated in May 2008 and currently employs over 1000  employees in Sofia and Burgas, providing support to some of our Fortune 100 clients across 16 languages.