Collection & Chargeback Specialist

Requirements:

•Bachelor Degree in Finance;
•Good command of French Canadian both oral and written;
•Prior experience in JDE/other ERP Systems
•1 up to 5 years experience in Finance/BPO industry;
•Previous experience in risk management;
•Prior experience in AR process;
•Keen to take ownership responsibility;
•Proactive in solving day to day issues;
•Good communication and development skills;
•Good understanding of Financial Statements;
•Open to work in shifts;
•Team player;
•Flexible approach;
•Proficiency in MS Office.

Responsibilities:

•Collect/ follow-up with customers on outstanding debt;
•Query resolution;
•Customer ledgers scrutiny;
•Sending statements to customer;
•Assisting with periodic audits;
•Managing escalation calls;
•Weekly aged debt review;

WNS Global Services is a recognized leader in business process outsourcing (BPO). Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes.