Team Leader - F&A - German speaking

CRITICAL SKILLS REQUIRED
•Leadership skills, logical thinker and proactive
•Excellent verbal ,written communication & presentation skills including MS excel skills
•Good Interpersonal & people management skills with good problem solving approach.
•Commitment to meet targets repeatedly
•Excellent knowledge of accounting principles and concepts
•Knowledge of computer applications and IT trouble shooting
•Team expectation and attrition management

CANDIDATE SPECIFICATION
•Commerce Graduate with 3-5 years of experience; Post Graduate - 1 -3 Years of experience
•Good to have proficiency in e mail writing

PRINCIPAL RESPONSIBLITIES
• First point of contact for al esclations for his/her span of control
• Co-ordinate with on-shore buddies, customer, plan to ensure completion of daily tasks
• SLA Delivery - to meet and exceed expectation
• Attend calls of of team/customer
• To ensure adequate back up is in place for each processor
• Assist GL/SGL in quality audits and improvement projects
• Handholding and refresher training for the team. Ability to back up if required

Wipro Technologies is the global technology services division of Wipro Limited, (NYSE:WIT), with a revenue of US $ 2.1 billion in combined IT businesses. For the last two decades, we have successfully served the technology needs of more than 425 customers from diverse industries and locations.

We are the World's first PCMM, SEI-CMM, CMMi Level 5 Software Services Company, and have a team of over 55,000+ committed people from different managerial and engineering backgrounds, spread across US, Europe, India and Japan.

We are amongst the top 10 players in the North American IT outsourcing market. We provide end-to-end solutions across industries through unique models and methodologies, to deliver time, cost, quality and full-service advantages. We are the chosen IT outsourcing partner for several Fortune 500 companies.