Operational Service Representative with German

- University degree is mandatory
- At least 2 years experience in supply chain
- Previous exposure to Business and multi-cultural environment
- Fluency in English and German/Spanish/Italian/Russian
- Must have Sense of Urgency (to recognize and set priorities)
- Professional appearance on the phone/during customer visits and exhibitions
- Availability to travel within EU (for Sales Meetings and Trade Shows)

- Processing Dealer orders in a timely and qualitatively compliant fashion
- Cooperation with: Credit Department (on Invoicing), Logistics, Warehouse and transportation (on delivery tracking or for claims and returns), Sales and Marketing Teams (for Sales meetings, Business Support or Exhibitions)
- Answer to dealer standard technical questions, 1st level support
- Help with the implementation of promotions
- Identify improvement potential and drive continuous improvement of internal processes
- Participate in Trade Shows, as requested

Wipro (NYSE:WIT) is a $4.1bn global provider of IT Services, Outsourced R&D, Infrastructure Outsourcing, Business Process Services, and Business Consulting. With 25 years in the global delivery of technology services, Wipro is the world’s largest third-party provider of R&D services and the world’s first PCMM and CMMi level company. Wipro is the first to perfect a unique quality methodology, the Wipro Way – a combination of Six Sigma, Lean Manufacturing, Kaizen and CMM - to provide unmatched business value and predictability to our clients. Wipro’s formal structure for innovation has resulted in reusable frameworks, components, and IP that speeds time to market and reduces the cost of innovation for our clients. Our commitment to listen to our clients and engage with them as partners for the long-term is a constant, resulting in a repeat business ratio of 96%. Wipro has won global recognition and awards for innovation and outsourcing excellence.