Customer Service Representative

The ideal candidate would have:

- Availability to join us
- Telephone skills
- English language skills
- Communication and persuasion skills
- High learning aptitude
- Works in a solution oriented way
- Patience, friendliness and positive attitude
- Empathy, diplomacy
- Elementary knowledge in financial / banking issues is not necessary but can be a plus

Job description:

- Efficient information and advisory service, solution of customer problems at the first customer contact or correct transfer to the responsible department
- Excellent knowledge of all used systems, processes and guidelines
- Competent presentation of our customer

Benefits:
- International experience
- Professional and motivational environment
- Attractive salary package
- Possibilities to grow within the multinational organisation

Once a pioneer in contact center, Walter Services today employs more than 7.500 people in Germany, Austria, Switzerland and Poland.

We are building up an international service entity one of Romania´s first banks. Fulfilling via telephone the customer´s needs on a high level of quality and expertise is our minimum goal. The services will be in all private banking aspects for Romanian and later international customers.

Quality is the main essence of every single service offered by Walter Services.