Analyst, IT Processes

Requirements:

• Technical University Degree
• Specific certifications considered a plus [COBIT, ITIL, etc]
• Process improvement knowledge
• Min 2 years experience in IT / Telecom sector
• System analysis skills
• Project management (fundamentals)
• Process mapping
• Business writing, presentations skills
• English language

Role:

Ensure IT Processes optimization through recommendations and expert support to upper management.

Key Responsibilities:

• Perform assessment of IT processes from technical and procedural perspective and recommend solutions for their optimization to IT Management. Provide support in the implementation of the agreed changes;
• Lead the implementation of findings and improvements issued from project audits (internal or external) and Post Implementation Reviews and maintain a lessons learnt repository to use for future projects;
• Measurements at process level in order to simplify and optimize IT processes;
• Asses impact of process changes in al IT functions (Support, Development, QA) and work closely with IT management for their implementation
• Ensure that existing processes are compliant with existing regulation (eg. Sarbanes Oxley) and industry standards;
• Design and develop process documentation for new IT processes (process map);
• Propose, create and implement templates to sustain IT activity

Why Vodafone?

Did you know how did we get our name? Our founders had their eyes firmly on our future. They were so enthusiastic about mobile telecommunications that they forecast that one day people would do more than talk over their phones. So they gave us a future-proof name that embraces both voice and data: VOice and DAta mobile communication: Vodafone.
Today our founders’ dreams are a reality and the name they invented is a powerful global brand.

Vodafone is the world’s leading telecommunications company. Millions of people in every corner of the globe choose Vodafone to talk text and connect to data services that help them make the most of every day.
Our success comes from the outstanding people that make up the global team. Many of the tasks we face are more than anyone can do alone, so our future depends on attracting, rewarding and retaining those who share our ‘can-do’ attitude.
We’re building a culture that makes us feel valued, we feel empowered to get the job done, we work together and help others do the same, and we’re passionate about being the communications leader in an increasingly connected world
Because our business is becoming more and more complex by the day, we’re constantly looking for new ways to support, coach and develop our people. Whatever your area, you can expect ongoing learning opportunities that will help you develop your abilities.
When we say we’re passionate about our people, it’s more than just a phrase. It’s a way of working.
Why not choose Vodafone for your next career move? You can search and apply for current opportunities via the links below.