Operations Manager and E-Commerce Sales

Principalele trasaturi/abilitati dominante ale unui candidat pentru acest post:
- Cunoasterea mediului online si a tendintelor din domeniu;
- Cunostinte si experienta profesionala pe vanzari in domeniul internet, media;
- Capacitatea pentru contacte umane si pentru explorarea noului;
- Un puternic simt al obiectivelor si un bun negociator;
- Hotarare, abilitati excelente de organizare, capacitatea de a avea initiativa;
- Spirit de echipa, ambitios, fluenta in exprimare, valori si principii morale solide;
- Cunostinte Technici de comunicatii & software

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Requirements:
Possess minimum of two years marketing or sales experience
• At least one year of management experience
• Fluent in English. Any second language advantageous (German)
• Analytical and strategic thinker
• Very good interpersonal relationship skills and supervisory skills
• Computer literate
• Willing to travel within the country and possible elsewhere in Europe.
• Ability to work within authorized budgets.
• Strong customer and results orientation
• Ability to interact effectively at all levels with sensitivity to cultural diversity
• Ability to function as an effective team member
• Ability to adapt as the external environment and organization evolves

The area: Online Sales and Operations

The Online Sales and Operations team keeps Visendo growing and profitable. We are dedicated to supporting the company's growing base of advertisers, publishers and users in more than 10 languages on a global basis, and providing them with the highest levels of service. We are responsible for generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible – and able to work well in a fast-paced, team-oriented environment.

As an Online Sales and Operations Manager, you’ll Manage the OSO team better serve Visendo worldwide advertiser base and Customer Community. These fast-paced sales and support teams quickly identify and resolve customer concerns and contribute to the growth of our programs. You will have opportunity to work in the innovative and creative environment where change happens. Your objective is to provide our advertisers with the best possible service. Your specific responsibilities will depend on the product area and your skills and experience. They could include managing advertiser accounts, developing compelling advertising solutions for advertisers, developing scalable support solutions, or providing analytical and reporting support. You’ll work with advertisers by providing customer service via email or chat and educational solutions and community forums. You will also provide analytical support to increase account performance. Among your many attributes, you need to be a self-starter that is comfortable working in rapidly-changing environment, and you have a strong desire to learn.

Responsibilities:
* Provide outstanding customer service and sales support to Online advertisers, publishers and/or users.
* Provide analytical support and collaborate with account managers to improve account performance.
* Manage customer inquiries by e-mail and/or live chat.
* Collaborate with Specialists, Engineers, and Product team members on new feature development.
* Implement creative ways to improve client relationships.

OUR OFFER:
• Salariu Atraciv, bonus points system
• Dynamic and prestigious work environment
• The best tools and technologies at your fingertips
• Smart and motivated team
• Unique chance for personal development
• Competitive remuneration package
• High level of support through company’s coaching and mentoring practices
-Orar flexibil

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-Noii colegi care se afirma din punct de vedere tehnic si uman au perspectiva de a evolua catre niveluri superioare in cadrul companiei.
-Toti developerii participa la training-uri pe o mare varietate de tehnologii, in vederea acoperirii unei game largi de proiecte dezvoltate in echipa.

For more than 12 years, PPEDV AG has been operating in Germany and West Europe as Microsoft Gold Partner, enabling people and businesses throughout the region to realize their potential. The company’s regional employees engage in a wide range of functions, product development and distribution, High level Training, Consulting and Events in Microsoft Technologies also sales and marketing, customer and support service.

PPEDV Services is empowered to provide consulting end-to-end, customer and support services that enable the rapid adoption, deployment and productive use of PPEDV products and technologies. Together with our partners, we develop and integrate the best knowledge and know-how in the industry with Microsoft products and technologies to solve customer problems.
PPEDV Romania is the first ppedv development studio outside Germany.
Come and join our team of professionals and help us create highly appreciated software products and to bring ideas to life.