URGENT! TELEOPERATORS AGENTS SPEAKING ENGLISH and SPANISH FLUENTLY

Currently we are looking for young and motivated people with excellent knowledge of English and Spanish.
The ideal candidate:

- excellent command of Spanish and English (both languages speaking and writing);
- individuality, tact, and ability to work directly with international clients;
- strong communication skills and the ability to remain calm in all situations;
- customer focus and commercial services skills;
- very good computer literacy
- attention to detail and accuracy
- adaptability
- initiative
- proactive
- listening skills
- previous call centre experience would be considered a plus;

- taking/making calls in Spanish/ English/ Romanian and writing emails
- resolves customer questions, complaints and requests via telephone and e-mail
- developing and maintaining a full technical knowledge of client products and services

- young and responsible team of professionals with international experience;
- interesting work in an international company;
- modern working environment;
- bonus schemes;
- attractive remuneration package;
- additional benefits in kind.

CallPoint New Europe SRL is part of the CallPoint New Europe group of companies, leading outsourcer in South-Eastern Europe with current operations in Sofia and Plovdiv - Bulgaria and in Bucharest, Romania. The company aims to be the leading regional player in Eastern Europe and operates as a multi language contact centre platform.

If you are interested in this position, you are kindly advised to send your CV and a short motivation letter to: jobs.ro@callpoint-group.com. Thank you.