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Help Desk Analyst for Human Resources applications

UBISOFT
Compania: UBISOFT
| Expirat la: 19.10.2005 |
| Actualizat la: 26.09.2005 |
Compania:  UBISOFT
Departament:  Customer, Client Service, IT, IT Hardware, IT Software
Orasul:  Bucuresti
Tip Job:  Full time
Posturi disponibile:  1
Status:  Inactiv
Nivel cariera:  Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp
Limbi Straine:  engleza, franceza,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  18.09.2005
Data limita:  19.10.2005

 
CANDIDATUL IDEAL:

- Assisting internal users for Human Resources applications tools

- Provide telephone and online help desk support services to our user community in several European countries: troubleshooting, system maintenance, the setup of new users, the review of end-user documentation, procedures and guidelines

- Logging and tracking calls, ensuring that our internal clients are kept informed of progress, and provide ownership of calls from logging to closure


RESPONSABILITATI / BENEFICII:

- Good problem-solving, analytical skills

- Ability to coordinate activities with the central European Helpdesk Management in France

- Dynamic personality

- Excellent communication skills in both English and French (spoken and written), and the ability to learn quickly

- Excellent PC skills: Windows, Office (Word, Excel, PowerPoint); SQL (basic knowledge) ; data bases (basic knowledge)


DESCRIEREA COMPANIEI:

Ubisoft is one of the leading publishers of game software worldwide.

The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels.

The Ubisoft's employees work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers.





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