Call-Center Specialist for Guillemot Corporation |
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| Compania: UBISOFT |
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| Expirat la: 15.01.2006 |
| Actualizat la: 15.01.2006 |
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| Compania: |
UBISOFT |
| Departament: |
Customer, Client Service, IT, IT Hardware, IT Software, Internet, eCommerce, New Media, Marketing, CercetariMarketing, Sondaje, Sales, Vanzari, Comert |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time,Part time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
nespecificate |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
15.12.2005 |
| Data limita: |
15.01.2006 |
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| CANDIDATUL IDEAL:
TO QUALIFY, you must:
1. Be a native speaker in German (bilingual preferred)
2. Have strong PC Skills :
- Very good knowledge of the following OS : Windows 98SE, Windows Me, Windows 2000 and Windows XP
- Network and/or hardware knowledge is an asset
3. Have the ability to make operational decisions in a fast-paced, high stress environment
4. Prove an excellent oral and written communication skills
5. Understand the basics of Customer Satisfaction
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RESPONSABILITATI / BENEFICII:
Guillemot Corporation is a designer and manufacturer of interactive leisure hardware and peripherals. The group offers a wide range of varied products under the brand names Hercules and Thrustmaster. A player on this market since 1984, Guillemot Corporation Group is now active in 12 countries including France, Germany, the United Kingdom, the United States of America, Canada and several east-European countries; the Group's products are distributed in 45 countries. The Group aims to provide innovative and quality products with a view to enhancing the performance and pleasure of players and music lovers alike.
DUTIES AND RESPONSIBILITIES:
As a Call Center Representative, you will:
- Handle incoming calls and emails
- Solve customers issues for the company’s products by offering solutions that respect the existing quality and efficiency standards
- Help the customers to configure Windows for our company products
- Proactively contribute to the development of work procedures and processes
WE OFFER:
* Motivating salary package;
* Young and dynamic working environment
* International career
* Very good possibilities to evolve within a new created department |
DESCRIEREA COMPANIEI:
Ubisoft is one of the leading publishers of game software worldwide.
The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels.
The Ubisoft's employees work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers. |
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