Helpdesk Travel Agent in English |
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| Compania: TechTeam Global SRL |
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| Expirat la: 19.05.2006 |
| Actualizat la: 19.04.2006 |
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| Compania: |
TechTeam Global SRL |
| Departament: |
Customer, Client Service, Internet, eCommerce, New Media, Traduceri, Turism, Hotel Staff |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
18.04.2006 |
| Data limita: |
19.05.2006 |
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CANDIDATUL IDEAL:
- Fluent in English
- Familiar with PC and MS Office
-Travel industry experience or tourism related studies is a plus
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RESPONSABILITATI / BENEFICII:
Your task is to provide client specific software support to travel agencies and airlines customers.
Description :
- You will handle incoming phone calls, web-submits and e-mails received.
- You will diagnose, troubleshoot and solve 1st level Help-Desk issues
- Outbound calls to customers and vendors will be necessary to provide them feedback and solutions on their specific problems.
- Full time only; alternating late afternoon and night shifts
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DESCRIEREA COMPANIEI:
TechTeam is a multinational outsourcing company with headquarters in Detroit, USA. We are present in Romania since February 2004 and we are successfully growing; recently Tech Team took over one of the top 5 software outsourcing companies in Eastern Europe: the Romanian company Akela Informathique.
Thus, we become one of the few global companies that can provide the full chain of IT Outsourcing Services from a single source, covering areas from consulting and system integration through to the management and support of IT infrastructures, customer environments and software development outsourcing.
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