Helpdesk Travel Agent (English) |
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| Compania: TechTeam Global SRL |
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| Expirat la: 04.05.2008 |
| Actualizat la: 02.05.2008 |
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| Compania: |
TechTeam Global SRL |
| Departament: |
Customer, Client Service, Internet, eCommerce, New Media, Traduceri, Turism, Hotel Staff |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
03.04.2008 |
| Data limita: |
04.05.2008 |
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CANDIDATUL IDEAL:
- You are fluent in English
- You have experience in a travel agency as an ticketing agent or in tourism domain
- You feel comfortable with PC and Microsoft office package.
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RESPONSABILITATI / BENEFICII:
Your task is to provide client specific software support to travel agencies and airlines customers.
Description :
- You will handle incoming phone calls, web-submits and e-mails received.
- You will diagnose, troubleshoot and solve 1st level Help-Desk issues
- Outbound calls to customers and vendors will be necessary to provide them feedback and solutions on their specific problems.
- This function is a full time function (40h/week). |
DESCRIEREA COMPANIEI:
TechTeam is a multinational outsourcing company with headquarters in Detroit, USA. We are present in Romania since February 2004 and we are successfully growing; recently Tech Team took over one of the top 5 software outsourcing companies in Eastern Europe: the Romanian company Akela Informathique.
Thus, we become one of the few global companies that can provide the full chain of IT Outsourcing Services from a single source, covering areas from consulting and system integration through to the management and support of IT infrastructures, customer environments and software development outsourcing.
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