Ticketing agent – Bucharest Office

The successful candidate should have:
- IATA diploma;
- previous experience working with a CRS (preferably Amadeus), booking scheduled flights, reading and understanding of fares rules and restrictions, ticketing deadlines, and issuing tickets;
- a professional telephone manner whilst ensuring high levels of customer service is maintained at all times;
- user level IT knowledge of Microsoft Office (Outlook, Word, Excel);
- Responsibility, maturity, energetic and positive person.

We are looking for a ticketing agent to join our team in Bucharest.

The responsibility will consist of, but not be limited to:

- full management of ticket sales
- customer support (walk-ins, call center, online)
- maintain relationships with our partners
- marketing responsibilities connected with our ticketing business
- relevant reporting to the company’s management
- other duties may be assigned by company management

Student Adventure is a youth travel and recruitment company involved in a variety of work exchange programs to the US. We are one of the biggest companies organizing U.S. student and youth exchange programs in Central and Eastern Europe. We are also a STA TRAVEL representative since Feb. 2006 and we are looking to develop and expand our ticketing business.

Our headquarters are based in Warsaw, Poland where we have a 5 year record of success. We currently have offices in 3 countries: Poland, Romania and Republic of Moldova.