Service Desk Officer Level 1 |
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| Compania: SOFTWIN |
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| Expirat la: 15.02.2007 |
| Actualizat la: 21.01.2007 |
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| Compania: |
SOFTWIN |
| Departament: |
Customer, Client Service, IT, IT Hardware, IT Software, Internet, eCommerce, New Media |
| Orasul: |
Bucuresti
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| Tip Job: |
Part time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Student,Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp |
| Limbi Straine: |
engleza, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
15.01.2007 |
| Data limita: |
15.02.2007 |
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| CANDIDATUL IDEAL:
The candidate should be graduate with technical background and available to work full time. Driver License is mandatory.
Windows XP
a. Deliver training to new users
b. Install, maintain and troubleshoot
c. Apply preload image(GHOST or similar experience)
d. Network/local peripherals
Windows Server 2003
a. Install, maintain and troubleshoot
b. Server Management (Services, Events, Security Admin.)
c. Active directory
d. Specific hardware server (RAID, SCSI, etc)
SQL database
a. Relational databases (basic concepts)
b. Database objects (Microsoft SQL Server 2000)
c. SQL ANSI (Transact SQL knowledge)
Remote support
a. Tools for remote access (Remote Desktop, Remote assistance)
Antivirus
a. Configure and maintain patches
User & Application support
a. Good communication and interpersonal skills
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RESPONSABILITATI / BENEFICII:
The Service Desk Officer will provide first-level telephone support, dealing with technical problems.
We offer:
- Fuel (for personal cars if available)
- Health Insurance
- Team buildings
- Professional work environment
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DESCRIEREA COMPANIEI:
PAXATO este o companie a grupului SOFTWIN, cu experienta in furnizarea serviciilor de Contact Center si Help Desk.
Activitatea noastra a inceput in anul 2000 cu proiecte de administrarea relatiilor cu clientii pentru companii din Europa.
Din 2000 pana in noiembrie 2006 am putut fi identificati drept divizia CRM a SOFTWIN, dar ca urmare a nivelului de autonomie si dezvoltare atins in acesti 6 ani, ne-am castigat statutul de Companie a grupului Softwin sub noul brand PAXATO.
Suntem un centru multilingual cu echipe dedicate de operatori Call Center care asigura servicii 24 de ore din 24 si sapte zile din sapte. Echipa noastra este garantia de calitate data clientilor nostri. Absolventi de studii superioare sau studenti in ani terminali, toti operatorii nostri beneficiaza de programe de instruire si dezvoltare continua, contribuind cu energia si entuziasmul lor la dinamica acestei divizii.
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