OPERATOR CALL CENTER |
| Compania: Sistec-SBsol - membru grup RTC |
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| Expirat la: 15.06.2007 |
| Actualizat la: 08.06.2007 |
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| Compania: |
Sistec-SBsol - membru grup RTC |
| Departament: |
Customer, Client Service, Marketing, CercetariMarketing, Sondaje, Sales, Vanzari, Comert |
| Orasul: |
Bucuresti
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Student,Entry-Level/Primii 3 Ani Exp |
| Limbi Straine: |
engleza, |
| Oferta: |
100 - 200 EURO / luna |
| Permis conducere: |
nespecificat |
| Data introducerii: |
08.06.2007 |
| Data limita: |
15.06.2007 |
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| CANDIDATUL IDEAL:
RESPONSABILITATI:
- Effective and efficient communication skills in writing and speaking.
- Good PC skills and experience in problem solving;
- Fluent in English language skills, oral and written;
- Brings a high standard in friendliness and professional interaction with customers.
BENEFICII:
- Competitive salary and bonuses according to performance;
- Training on the job and continuously during the projects period of time.
- The opportunity to develop in a highly professional environment with a stable company
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RESPONSABILITATI / BENEFICII:
You will take orders from customers according to the brochures/offers released by the retail company; you will deal with potential customer issues/complaints.
- Ability to respond to common inquiries or complaints from clients;
- Provide feedback in order to stimulate continuous improvement;
- Ensures high levels of customer satisfaction through fast and accurate incident solving;
- Ability to analyze, and interpret common reports, and official documents;
- Receives support calls and emails, routes items to other groups for escalation as needed
- Actively maintains and update Knowledgebase of frequent questions and approved answers
PROGRAMUL ESTE IN TURE, 8 ORE PE ZI:
9-17, 11-19, 13-21
SE LUCREAZA SI O SAMBATA O DATA LA 3 SAPTAMANI
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DESCRIEREA COMPANIEI:
Peste 230 de specialisti imbina experienta de business cu cele mai performante aplicatii si servicii IT pentru a oferi clientului sisteme bazate pe solutii consacrate si customizate pentru specificul si nevoile sale.
Serviciile oferite pot fi integrate in pachete complexe de solutii « la cheie », care se implementeaza dupa o analiza atenta a obiectivelor si cerintelor de nivel inalt ale Clientului.
Sistec-SBsol isi propune sa ofere clientilor sai o gama completa de solutii informatice pentru afaceri si servicii la standarde inalte de calitate, asigurate de o echipa competenta si motivata.
In momentul de fata, prin serviciile si solutiile oferite, Sistec-SBsol acopera tot ce inseamna solutii si servicii IT.
Cu sediul in Bucuresti si un centru regional la Cluj, Sistec-SBsol are arie de acoperire nationala, prin filialele din principalele orase ale tarii.
Principalele parteneriate: Microsoft Gold Certified Partner, HP Prefferd Partner, SAP, IBM, abas Software Germania, CAS Software Germania, Infomatix Ungaria, Fujitsu Siemens, Delta, Planet, Molex, Supermicro.
(Pentru mai multe informatii: www.sbsol.ro)
SBsol doreste sa aiba in echipa sa cei mai buni profesionisti. Vrei sa faci parte din echipa noastra? Vrei sa iti dezvolti cariera alaturi de profesionisti? Daca vrei sa incepi o cariera in cadrul unei companii in plina dezvoltare, APLICA ACUM pe adresa jobs@sbsol.ro
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