CRM IT Analyst

- Fluent in English and a medium to good level in French
- A first experience in Marketing or Customer Relationship Management is an advantage
The candidate should be available to travel abroad several times a year and to accept an altered work schedule once a week.

The mission of this job is to integrate the current Ubisoft IT teams to work on CRM (marketing) tools. Once the knowledge transfer done on this tools, the person will be in charge of supporting the applications and participating in the different projects in this area for our internal marketing customer. Attributions:

- Answer any question from the customer regarding the different applications
- Solve any issue (bug, blocking situations) on the software
- Analyze user needs and define the actions that have to be done
- Write functional specifications, define test plans
- Follow up of projects and planning
- Provide end-user training

Ubisoft is one of the leading publishers of game software worldwide.
The industry definition of publisher includes three core activities: development (i.e. the creation of game software), publishing (i.e. the acquisition of rights to games and of external licenses as well as product marketing) and distribution (i.e. the physical delivery of the final product to all types of retailers).
Since it was founded in 1986, Ubisoft has gradually and successfully integrated these three core activities. The company now has development teams of exceptional quality, acknowledged expertise in marketing and global distribution channels, with offices in 22 different countries.
Around 2.000 employees all work toward a common goal: the creation of high-quality games for a growing and increasingly demanding audience of gamers.