Switching Support Engineer

• Very good knowledge of English
• University of Polytechnics or Economical Academy;
• 1 year work experience in a similar position (enterprise NOC experience);
• Strong telecommunication knowledge (focused on VoIP technology);
• Analytical, conceptual, strategic and planning abilities;
• Strong personality with excellent communication, preferably with Customer Service background;
• Loyal, trustworthy and hard working.

• Installs, maintains and repairs all telecommunication systems within the network;
• Inspects and checks equipment to locate problems or potential problems or causes of failure and makes necessary repairs and adjustments;
• Capable of opening trouble tickets regarding equipment that is a part of Nobel's network worldwide or carrier issues and capable of troubleshooting on all internal switching trouble tickets and insure that they are looked at according to their priority
• Identifies and resolves problems and restores services to the user in a timely and efficient manner with minimum disruption to the user;
• Provides data and feedback to internal and external customers in a timely manner and according to established guidelines;
• Work together with the other departments in Romania and US to achieve the switching departments goals
• Be able to work by her/himself on shifts, with no direct supervision and assistance;

Nobel is a Worldwide Telecommunications Service Provider. The company has a history of expansion and profitable growth of over a period of 7 years and is well positioned for future success. As a leading facilities-based carrier, Nobel provides extensive communication solutions to customers around the world, with its own proprietary network. Nobel offers the largest selection of prepaid and post-paid international products and services with superior connectivity to and from countries around the globe.