Knowledge Manager

Person Profile:

Experience – Essential

• Excellent French written and oral skills.
• Good English skills
• Service Centre or Customer Service environment experience.
• Experience within Knowledge Management an advantage.
• Very good IT Knowledge.

Experience – Desirable

• University degree preferred.

Personal Qualities:

• Good communication skills.
• The ability to use initiative, whilst working on their own with minimum supervision is essential.
• Administration skills.
• Team player with the ability to build relationships with both colleagues and external clients.

Adecco recruits for its client, a multinational company from IT field a Knowledge Manager.

Role

The main responsibilities of the Knowledge Manager are:

• Ensuring knowledge is created, authenticated and approved in accordance with the knowledge management process.
• Management of existing and new knowledge documents.
• Promotion of training of the knowledge management tool.
• Monthly reporting of the knowledge management tool.
• Providing accuracy and consistency of knowledge.
• Building and maintaining effective working relationships with Customers Knowledge Managers.
• Developing and maintaining an understanding of the Customers’ service requirements.
• Maintaining up to date Knowledge Management work instructions and procedures.
• Assisting in the development of Knowledge Managers within the Service Centre.

All documents must be submitted in English.

We offer a competitive salary & benefits package, a supportive international team environment and the opportunity to develop your career with one of the world’s most respected IT companies.

So, if you think you are the right candidate please apply today.
You can follow the link http://www.adecco.ro/job-1654-knowledge_manager.html or send your CV to oana.prajan@adecco.ro. For further informations you can contact us at 0372 705 791.

Avand deschise peste 6.000 de birouri in 67 de tari ale lumii, Adecco este liderul mondial in domeniul resurselor umane ce ofera servicii de selectare, recrutare, plasare si gestiune de personal temporar sau permanent.

IASI: str. Tutora nr. 4, Bl. B4, SC. D, parter
Tel: 0232/206 120; 0372 705 791
Fax: 0232/206 110;
E-mail: iasi@adecco.ro

Sedii din tara: Arad, Bucuresti, Cluj, Iasi, Oradea, Pitesti, Ploiesti, Sibiu, Timisoara.