Service desk team member

• Skilled in troubleshooting Windows and Office software
• Basic networking (LAN/WAN) knowledge
• Would be a plus: knowledge and experience with Active Directory, CISCO IOS, IIS, MS SQL Server

• Passionate when challenged
• Team player, Problem-solver
• Communicative
• Quick learner
• Able to follow rules
• Disciplined and well-organized
• Responsible
• Calm and focused while under stress
• (min) High school degree
• Fluency in English Language, spoken and written

Responsibilities :
• Incident and tasks registration and solving
• User support in using IT equipment and standard software
• User training and rollout
• Monitoring and troubleshooting the IT infrastructure
• Inventory tracking for IT equipment
Outlook : skills learned while doing IT support (client communication, systemic view of interactions of IT systems and business) are essential for any IT career.


We offer:

• Dynamic work environment
• Access to job-related knowledge resources
• On- the- job and paid selected training to improve skills
• The opportunity to witness the inner workings of an IT team in a corporate environment (>450 PCs in Romania, >90.000 all over the world) and the challenges of giving support to a pharmaceutical production environment

For over a hundred years, doctors, pharmacists and patients all over the world have placed their trust in the quality medicines from Sandoz. In full awareness of this tradition, the company’s 20,000 employees develop, produce and market low-priced generics as well as pharmaceutical and biotechnological active substances. Sandoz is represented in over 110 countries.
Choosing Sandoz is always “a healthy decision”. Through our work and our medicines, we have committed ourselves to improving the quality of life of people the world over. Our future holds many opportunities.
Let’s explore them together!