Data Communication Product Engineer

• University degree in telecommunications engineering, computer science;
• Experience working in telecom industry;
• 3 years experience in the same position;
• Familiar with one of the operating systems(Linux, Unix, NT/2000) and mainstream database (Oracle, Informix, Sybase, SQL Server);
• Better to understanding protocols, such as CCS7, TCP/IP, routers and switch product;
• Diagnosing and localizing issues using logical analysis techniques;
• Understanding the commercial environment whilst focusing on technical issues;
• Working across cultural and organizational boundaries, and operate successfully in an intense business environment;
• Working with customers, internal business unit organizations, and third party vendors;
• Team work spirit;
• Performing job functions to standards under pressure of tense/confrontational situations;
• Ability to remain calm and courteous with demanding/difficult customers and/or situations.
• Ability to provide concise and clear, written and verbal reports;
• Ability to work independently;
• Excellent communication skills;
• Good ability to thinking;
• Ability to interact with diverse customers in a multi-cultural environment;
• Desire for success and challenge.

Responsibility:
As Engineering support:
•Supervising project engineering process, including kick-off meeting, hardware and software supervision, acceptance test
• Onsite support for site survey, installation or commissioning when necessary
• Interface with engineering partner to locate technical problems that may arise during the engineering process.
Maintenance support:
• Responsible for SLM and TLM technical support service to customers or partner independently or jointly with a technical support team;
• On site support in case of major or critical problems that can’t be solved by customers or loc al subcontractor according to SLA
• Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process.
Note: For the first 3 months the project will run in Moldova Republic and after this period the project continues in Romania.

Benefits:
• Opportunities for career development,
• Trainings,
• Private medical assurance
• Sporting activities subscription

RADCOM is a Romanian telecommunication company which develops, integrates and supports software for TelCo platforms, telematic solutions and call centers. Trusting and traditional partner of world leading IT companies, RADCOM provides software development, integration and customization, software consultancy, hardware manufacturing of LED displays, vehicle Onboard Computers, GSM networks and radio networks installation and other related services.