IT Manager

8-10 Yrs relevant experience in IT infrastructure Management, Service delivery
- Diploma/BE/B.Tech. in EC/IT/CS Or as Applicable Locally
- Good knowledge on Support processes
- Knowledge on ITIL processes
- Project management skills
- Good knowledge on Workstation support
- Basic understanding of the Network topology & network connectivity(LAN/WAN), switching & routing and Server operations
- Basic understanding of BS7799/ITIL/ITSM
- ITIL Foundation (Optional)MCSE (Optional ) CCNA (Optional)

Managing IT support for a facility
- Ensure Service levels to Business are met
- Recruit, motivate and develop a highly skilled staff that focuses on service delivery and on meeting the expectations of the business.
- Responsible for resolving customer escalations and enhance customer satisfaction
- Ensure process adherence by the Team
- Monitor and assess Team performance
- Analyze service performance data and take corrective measures in service delivery

Avand deschise peste 6.000 de birouri in 67 de tari ale lumii, Adecco este liderul mondial in domeniul resurselor umane ce ofera servicii de selectare, recrutare, plasare si gestiune de personal temporar sau permanent.

BUCURESTI - Doctor Iacob Felix Nr. 28, Sector 1,
Tel: 021/300.35.46
Fax: 021/300.35.45
E-mail: recrutare@adecco.ro

TIMISOARA - Eugeniu de Savoya nr. 6
Tel:0256/432 211
Fax:0256/406 180
E-mail: timisoara@adecco.ro

PITESTI - Bulevardul Eroilor, nr. 16 B
Tel:0248/612 303;
Fax:0248/612 304;
E-mail: pitesti@adecco.ro

SIBIU - Str Fantanii, 2 bis
Tel:0269/206 450;
Fax:0269/206 451;
E-mail: sibiu@adecco.ro

ARAD - Str Ludovic Szantay, nr. 1, ap. 5,
Tel/fax:0257/281 147;
E-mail: arad@adecco.ro.

Cluj - Str. iuliu Maniu nr. 39
Tel: 0264/596 062

Iasi - Bd. Tudor Vladimirescu nr.4, bl. 311, parter
Tel: 0232/206 120