Bartender, Waitreses & F&B Supervisor

Secondary education
Previous experience is not necessary, although experience in customer service is a distinct advantage.
Customer service skills
Working night/day shifts

Waitress
- Serving the entire beverage, light snacks and any other additional products (tobacco products) available in the Casino under the direct supervision of the F&B Supervisor and following the agreed guidelines.
- Strong knowledge of all the beverage and connected products which are served in the Casino. Knowledge about the food or snacks menus as well.
- To attend meetings and trainings at every time when his/her supervisor requiring.
- To prepare and set up the VIP or Cigars & Whiskey areas at the highest possible standards and help his/her supervisor and fellow colleagues with improving the presentation.
- To attend any guest request at any time with no time schedule limits, using the adequate inventory materials, presenting the requested products at the highest possible standards.
- To interact always in a very friendly manner, at all the time smiling and trying to be ready to fulfil any guest expectation.
- To communicate with the guests in a very polite and concise manner, offering them the very best we can.
- To strive for Excellency in service, appearance and personal presence.
- To be part of a team ready to offer a lifetime experience to ALL our guests.
- To work as a loyal and always helpful team worker, to have a positive attitude towards guests and colleagues.
- Report to duty on time.
- Accountable to maintain personal hygiene and grooming as per company’s guidelines.
- Maintain his/her working area at the highest possible standards, cleaning his/her working area.
- Collaborate with the bar department (with the kitchen department when is the case as well) in the appropriate manner in order to create and maintain a good working environment for all departments, if any misunderstandings at all the time report to on duty supervisor and follow his/her guidelines.
- To use all the equipment and utensils according with the agreed guidelines and follow exactly all the instructions received during trainings, in case of unexpected events (damages, breakages, missfunctionalityes or any other “to be reported” situations) inform the on duty supervisor and wait for his/her solutions.

Bartender
- Responsible for delivering an exceptional bar experience for our guests by providing individualized attention and outstanding services.
- Maintained an open mind and is willing to except change by playing an active role in its development.
- To have the ability to organize and coordinate the service, cleanliness and to anticipate the guests needs and try to exceed their expectations.
- Serving and preparation of drinks, mixed drinks, cocktails and coffee as stated in the bar menu.
- Being in charge of “Mise en Place” (setup) for the bar and bar area.
- Cleaning the bar area as well as the back area of the bar or any other space assigned to be part of their working place.
- Communicate and filling up the requisition forms and collaborate with the storekeeper for the bar stock completion. Report to the on duty supervisor every time when requisition needed and ask him/her to supervise the operation by signing up the form.
- Taking section inventory together with the supervisor or storekeeper at any time when that is required.
- Ordering and keeping the par stock, adjusting to guest’s needs and desires.
- Strong knowledge of all the items on sale.
- Report to duty on time with clean and complete uniform.
- Accountable to maintain personal hygiene and grooming as per Company`s guidelines.
- Ability to communicate in a friendly and professional manner with all the guests and colleagues.
- Support the revenue, orientated actions and activities as instructed by F&B supervisor and F&B Manager.
- To enforce and maintain a professional attitude in order to function as a part of the team.
- To report to the on duty supervisor any unexpected or unplanned events and wait for guidance.
- To be aware at all the time about all the new techniques and new products coming on the market and try to implement and up to date the existing product with the supervisor approval.

Riviera Casino este un nou cazino live ce se deschide in Bucuresti, parte din faimosul club Bamboo.
Cazinoul nostru, construit in cadrul unui proiect special, ofera clienţilor noştri servicii unice şi de cea mai buna calitate. Ne vom deschide usile foarte curand si dorim sa avem o echipa talentata care va completa acest loc si va face ca fiecare clipa petrecuta in casinoul nostru sa fie de neuitat.
Pentru a deschide cel mai bun cazinou din oras cautam oameni cu experienta, cu pasiune in asigurarea calitatii serviciilor oferite.
Vrei sa fii parte a acestei echipe?
Vă veţi bucura de beneficii fantastice şi o cariera excelenta. Punem la dispozitie locuri vacante fulltime în toate domeniile din cazinou. Noi stam la dispozitia clientilor nostri 24/24, iar pentru echipa noastra oferim posibilitatea de a lucra in schimburi.