Client Service Manager – Qualitative Research

For our client, one of the major research companies in the world, we are looking for qualified individuals to join our team for the position:

Client Service Manager – Qualitative Research

Requirements:
• Minimum two years experience in a similar role – preferably in the market research industry
• Very good knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills both written and verbal (English)
• Effective time and project management skills
• Excellent application knowledge of methodologies and techniques of qualitative research
• Excellent presentation skills
• Problem solving
• Excellent communication, organizational and interpersonal skills;
• Ability to tactfully guide and advice team of research executives;
• Must be able to work well under pressure, meet deadlines and carry out effective problem solving

Your core responsibilities will be:
• Directing the design, execution and analysis/reporting of qualitative research projects
• Moderating focus groups and in-depth interviews
• Applying projective techniques in qualitative research
• Motivating colleagues and acknowledging good performance
• Development of new business, from both existing and new clients
• Management of one or more clients accounts
• Appraisal/development/training of junior research staff
• Giving relevant training sessions
• Involvement in recruitment
• Involvement in relevant task forces
• Ensuring quality of all team’s work
• Effectively balancing workload of team members to ensure deadlines are met and encouraging cross team working
• Responsibility for meeting team/project targets

Offer:
Career in an international company, matched by an attractive salary package

We are a young and dynamic team, experienced professionals able to understand and fulfill the needs of the customers.

We have a change-management approach.

We commit ourselves to assist our clients in making the most suitable choice for the organization and to respond to their long-term requirements.