NSS Support Engineer

- Absolvent studii superioare (Telecomunicatii/Automatica si Calculatoare)
expertiza:
- Cursuri de baza in: GSM, UNIX
- Cursuri nivel avansat in retele de circuite comutate, protocoale de semnalizare
- Limba engleza - fluent
- MS Office
- Experienta in mentenanta GSM-NSS
- Cunostinte solide in operarea echipamentelor NSS si monitorizarea performantei
- Cunostinte solide in instrumentele de masura specifice domeniului NSS
- Cunostinte de baza in domeniul retelelor interconectate
- Buna cunoastere a proceselor O&M

- Ofera suport nivel 2 pentru procesele de mentenanta NSS
- Managementul elementelor de retea NSS

1. Participarea efectiva in procesele:
- tratarea CCC-urilor ( CTT, DTT) sau EVR
- tratarea nonconformitatilor
- interventii
2. Analiza indicatorilor de calitate NSS si a mesajelor de alarma, actioneaza in sensul imbunatatirii lor
3. Ofera suport nivel 2 NSS pentru Field si SMC
4. Emite si gestioneaza Customer Service Request (CSR) catre furnizori si asigura implementarea solutiei.
5. Updatarea bazei de date NSS
6. Coordoneaza activitatea de mentenanta preventiva a echipamentelor NSS
7. Ofera suport in vederea elaborarii metodelor si procedurilor specifice TD si compatibilizarea lor cu standardele in domeniu
8. Opereaza si administreaza echipamentele si sistemele NSS
9. Participarea la intalnirile de analiza a nonconformitatilor si de proiect care implica domeniul NSS
10. Propune solutii/masuri corective si preventive pentru probleme tehnice
11. Raporteaza asupra activitatii
12. Implicarea in managementul proceselor de criza tehnologica

Orange SA is one of the world’s leading communications companies, well positioned for the future. To date, Orange group companies have been awarded next generation (UMTS) licenses in the United Kingdom, France, the Netherlands, Austria, Switzerland and Slovakia.

Orange was launched in the UK on the 28th April 1994 and has been at the forefront of innovation in the mobile world ever since, becoming the leading operator in the UK. Now an international company, Orange operates in 18 countries with 50 million customers worldwide.

The Orange brand now operates in the United Kingdom, France, Switzerland, Romania, Slovakia, the Netherlands, Thailand, the Ivory Coast, the Dominican Republic, Cameroon, Botswana and Madagascar. The Orange group also has controlled operations in and a joint controlling interest in Egypt (MobiNil). The Orange group also has minority interests in Portugal (Optimus), Austria, (Connect Austria), and Mumbai/India (BPL Mobile).

Orange has always had a simple idea at its core, our philosophy. It helps us ensure everything we do within the company and for our customers is positive, optimistic and really makes a difference to people’s lives. We have a unique attitude which is actually delivered upon through our actions for our customers.

Orange believes in the future.

Orange makes a difference to people’s lives by creating simple and innovative services that help people communicate and interact better.In addition to our philosophy, we have five values that help us deliver our philosophy through the way we behave – refreshing, honest, straightforward, dynamic, friendly.

Orange was launched in Romania on the 5th of April 2002 and registered a remarkable evolution since then. Orange Romania is now the telecommunication market leader both in number of clients and in profit, with regional offices in Bacau, Bucuresti, Cluj and Timisoara.

If you want to build the Orange experience and join a great team, send us your CV by applying online at www.orange.ro/jobs.