COMPLIANCE VALIDATION TEAM MANAGER

Oracle's License Management Services and Partner Review Services are chartered to perform objective software license reviews of our customers and partners to ensure contractual compliance while providing value-added services to enhance satisfaction. Non-compliance situations may possibly raise additional revenue for Oracle.

RESPONSIBILITIES:

- Reports to the Global LMS team
- Has Contracts Data Analysts as direct reports
- Ownership of objectives of Compliance Validation team agreed with LMS Service Center Manager and in conjunction with the LMS Management Team
- Works with LMS Management and LMS Process Owners to build the team and improve internal processes and systems to achieve operational performance that meets or exceeds goals.
- Provides regular performance metrics to senior management
- Acting as an expert in Oracle License management technical tools
- Taking ownership of often complex issues and driving to resolution
- Developing a team approach within the LMS group
- To demonstrate passion for Oracle technology and user manageability of Oracle software
- Interviews and makes hiring decisions for qualified candidates

QUALIFICATIONS:

- A degree in economical field.
- General/conceptual understanding of Operating Systems, hardware environments, software, networking, Oracle products and how they work in a customer environment
- Project management skills with experience of working on multiple projects concurrently.
- Strong analytical skills.
- A minimum of 4 years of experience in dealing with customer contracts
- Experience in people/line management essential.
- Advanced written and oral communication.
- Familiarity with Oracle products and/or services gained from an Oracle environment or professional experience in customer service field.

Please submit your CV in English. Thank you!
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