OMD Manager

Experience in coordinating a team;
BA Degree;
Ability to communicate effectively, both verbal and in writing;
Strong planning, time management and organizational skills;
Knowledge of reporting methodology, principles and procedures;
Ability to design/generate and implement systems necessary to collect, maintain, and analyze data;
Skills in the use of computer and related software. Including a working knowledge of Microsoft Excel and other Office applications;
Experience and proven ability to generate and analyze performance data of the account(s);
Ability to prepare and present reports accurately and well within the time frame specified;
Fluency in English.

For one of our clients, one of the world's leaders in the outsourcing industry we are looking for an Operations Management Desk Manager.

Responsibilities:


Plays a lead role in the support team;
Works closely with management to ensure their reporting needs are satisfied;
Compiles data and analyzes past and current trends;
Must conduct performance appraisal for staff members;
Designs and/or develops specific systems for collection, tracking, and reporting of data;
Provides a variety of reports to Operations, Administration, and HR department;
Interacts/coordinates with management in an organized manner resulting in effective data collection and analysi;
Oversees creation and maintenance of agent level schedules and attendance reporting;
Coordinates completion of required supporting documentation for Time & Attendance and payroll processing, including paycheck distribution;
Acts decisively to solve account specific/individual issues related to data generation/analysis /interpretation;
Defines and manages achievement of client performance objectives.

...Lugera & Makler, can I help you?

...enthusiastic and gregarious! ...helpful and present! ...young and smart! ...ah, almost forgot: also good-looking!...

This is in a nutshell the Lugera & Makler team in Romania. Like our colleagues in the Netherlands, the Czech Republic, Armenia, Poland and Slovakia, we are a bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

You will find with Lugera & Makler the most wonderful HR company, long-term commitment, full-time dedication on the job, as well as the most extraordinary parties ever.

Whenever in need of a genuine & devoted long-term partner and friend, call us! ...You will sense the eagerness in our approach to be flexible, highly innovative, sharp, non-traditional, supportive and pro- active...! You will feel we are here for you...!

...Thank you for calling Lugera & Makler! ... and paramount important: THANK YOU FOR BEING THERE WITH US!

Address: 26-28 Stirbei Voda street , Union International Business Center II, 1 floor, Bucharest;
mailto: office@lugera.ro;
Phone: +40 (0)21 3187120, 0800 0800 07, 0800 410 510, 0800 801 001,
Or in Brasov, Ploiesti, Timisoara, Arad, Iasi and Cluj - office@lugera.ro.

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