customer service & logistics representative

- Is very communicative and has strong customer management, procurement, logistics and project management skills,
- Is self motivated, dynamic, charismatic and thorough,
- Is task oriented with a drive for personal and professional development,
- Is successful in his/her present position,
- Has procurement / logistics / experience
- Speaks English (a must), French (a plus).

The Logistic & customer support representative will be a successful in his (her) actual job, very organized person, how likes to communicate, is very convincing and able to persuade, with proven record of accomplishment in logistic activities.

- Logistic & customer support representative will be in charge of the logistics and administration activities surrounding the delivery of the company’s products from the production centre to our customers, using company’s software tools.

- The role, will also include Customer Relationship Management with the Procurement and Logistics Departments of our existing, potential and future clients,

- Processing customer actions - i.e. purchase orders / change requests / artwork originations / etc,

- In order to manage these projects and actions successfully, you will be expected to gather and communicate the customer requirements and expectations in terms of delivery to different department’ s of the company; prepare stock-, production lead time- and other analyses in order to ensure a smooth and sustainable high service level to the customer.

- Daily contact with existing customer’s relevant department ensuring the company has an up-to-date customer requirement status at all times.

20 years of working with more than 5,000 financial institutions throughout all five continents has enabled Oberthur Card Systems to develop a methodology specifically geared towards helping institutions migrate to EMV and facilitating the launch of new value-added services. Today, the Group is one of the leading suppliers of Visa and MasterCard payment cards.

Personalizing 400 million payment cards annually from more than 20 personalization centres globally, Oberthur Card Systems is also the world leader in this market and has unrivalled know-how, recognized by the world's largest financial institutions.

As a leading provider of card based products and services to the payment market globally, Oberthur Card Systems has built a strong understanding of what it demands both today and in the future. The company continually extends its geographical coverage and technological innovation and expertise to provide its customers with unrivalled services.