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OPERATOR HELPDESK

 NOVENSYS CORPORATION SRL
Compania: NOVENSYS CORPORATION SRL
| Expirat la: 28.05.2006 |
| Actualizat la: 27.04.2006 |
Compania:  NOVENSYS CORPORATION SRL
Departament:  Alte Departamente, Customer, Client Service, IT, IT Hardware
Orasul:  Bucuresti
Tip Job:  Full time
Posturi disponibile:  1
Status:  Inactiv
Nivel cariera:  Entry-Level/Primii 3 Ani Exp,FaraStudiiSup/Necalificat
Limbi Straine:  engleza,
Oferta:  nespecificat
Permis conducere:  nespecificat
Data introducerii:  27.04.2006
Data limita:  28.05.2006

 
CANDIDATUL IDEAL:

1-2 experienta
Studii medii/ superioare
Limba engleza- nivel mediu/avansat
Cunostinte utilizare MS Windows XP, MS Office,
Experienta in activitatea de relatii cu clientii.
Abilitati comunicare
Reprezinta un avanataj: aplicatii de workflow management, cunostinte tehnice


RESPONSABILITATI / BENEFICII:

1. Ofera suport si instruire telefonica clientilor
2.. Realizeaza interfata dintre client si compania NOVENSYS pentru linia de help-desk.
3. Verifica respectarea de catre angajatii NOVENSYS a procedurilor de help-desk.
4. Stabileste si mentine un raport profesional cu clientii.
5. Analizeaza problemele semnalate de catre clienti si ofera solutii.


DESCRIEREA COMPANIEI:

Experienced and leader company in software development for information management solutions, with the status of Microsoft Gold Certified Partner and Business Partner Plus of one of the main players on the mobility hardware market. With a portfolio of more than 1000 clients, major companies in Romania like Philip Morris Romania, Kraft Jacobs Suchard, Unilever, Orange, Mobifon, ING Bank, BCR, Metro Cash&Carry, Selgros etc, we base our solutions on our highly experienced team. With a continuous strategy of development and improvement, you can work in a company where we value people as one of our main forces. As a complete integrator and software development company, we base our position on the market on our capacity to develop competitive software solutions and on strategic partnerships with worldwide leaders.





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