Assistant manager

Demonstrated ability to build effective teams and motivate employees
Good understanding of basic retail concepts
Proficient in MS Word and Excel
Good level of English
Excellent interpersonal skills and a desire to work in a team-oriented environment
Strong initiative and leadership skills
Previous strong experience as a store manager

Promote and monitor quality of service among staff through training and by acting as a positive role model
Be personally available to all customers to communicate and identify their needs and adress their questions or concerns
Responsible to formulate the revenue, expense and profit goals for the store in conjuction with the Brand manager
Ensure the sales goals will be met through appropriate planning and organization of staff, inventory and expenses for short and long term success
Make staff aware of sales targets and take necessary action to lower expenses if sales targets are not being met;
Motivate employees regularly so that each person contributes to the productivity of the store and recognize outstanding performance and service;
Develop a pool of potential Shop Managers/Assistant Managers to meet the long range Retail and Company objectives;
Responsible for work schedules, break periods, work hours and vacations in an appropriate manner;
Evaluate all store employees in conjunction with the Assistant Shop Manager;
Responsible for all staff disciplinary issues;
Communicate with the Brand Manager regularly on store and employee performance;
Hold weekly staff meeting to address queries or any other related subject;
Establish inventory levels for the store and order merchandise;
Assist the Visual Merchandiser in developing a merchandising plan each season that enhances product presentation and makes the store an easy place to shop;
Maintain safe working conditions for employees and customers. Resolve safety concerns quickly;

Mothercare is one of the biggest retailer for mother & baby, with over 45 years experience. We have a unique understanding of this market enabling us to consistently offer great value products. We are constantly working with experts in various sectors, from midwives to safety advisors and technologists, to ensure we offer the very latest innovations and product developments.
Mothercare is a respected brand that you and your clients can trust