Technical Engineer - Windows Server

For the Microsoft Technical Support Centre Romania we are looking for a Technical Support Engineer supporting the “Windows Server”. You will work directly at Microsoft in a young, professional, highly trained and very motivated team. You will be trained on the newest technologies with the aim to help people and businesses across Europe to realize their full potential. Living up to the needs of our customers is the key to our success. In this role, you can really make a difference, every day! Interested?

Junior and Senior Specialists, depending on the level of technical expertise and experience, are invited to apply.
Contract – for 1 year
Start date: ASAP

Ideally 3-5 years strong design, administration and/or support experience with Microsoft Windows Operating Systems (Clients and Servers : 2000,XP, 2003 and Vista) preferably in a Support Organization or a Large Enterprise
Familiar with troubleshooting tools like Event Viewer, Network tracing, Perfmon, component specific debugging logs etc.
Strong working knowledge of English and German or French (verbal and written) it’s a must;
• Communication skills in international environment;
• Willingness to improve technical skills and language skills ;
• Customer-oriented attitude

• The candidate will communicate with customers, internal engineers and appropriate Microsoft subsidiary staff via electronic correspondence or telephone.
• Will solve complex level of problems, involving broad, in-depth product knowledge or in-depth product specialty redirected by the Global Technical Support Centre or escalated by EMEA subsidiary sites.
• Provide solutions that satisfy customers which will involve handling difficult situations.
• Take an active role in challenging and suggesting enhancements on existing processes and workflows. Develop own technical knowledge on products/technologies related to the team scope.
• Write and review technical articles or sample programs in order to distribute technical information to all customers, internal engineering and subsidiary staff.

• In-depth training
• Exposure to Microsoft technologies
• Access to emerging products and technologies
• Developing a level of product knowledge well above the average system administrator
• Life insurance and medical program
• Lunch vouchers
• Mobile phone and laptop
• Competitive salary package
• For those out of Bucharest after one year possibility of working from home

Working at Microsoft is an opportunity of a lifetime!

The Bucharest Global Technical Support Centre offers many opportunities for specialization and advancement and our professionals receive world-class training in order to stay on top of emerging technologies. Team members can pursue training in new products to expand their skills and plan the advancement of their careers.

Microsoft support facilities are equipped with high speed IT infrastructure which supports our operations seamlessly across international boundaries and enables collaboration with engineers across Europe and the world.

Interested in this opportunity? Please submit your English application at eJobs or at:
www.microsoft.com/emea/careers

Please note that your resume will be entered in our data base and may be used for further recruitment events.