CANDIDATUL IDEAL:
IDEAL CANDIDATE:
For the Technical Support Centre Romania, Microsoft is hiring Platform Technical Engineer located in Bucharest. The centre will provide advanced technical services and support for Microsofts customers across Europe.
REQUIREMENTS:
3-5 years strong design, administration and/or support experience with Microsoft SQL Server (2000, 2005) preferably in a Support Organization or a Large Enterprise
Strong knowledge of Microsoft SQL Server concepts like:
Relational Databases, Disaster recovery, Query writing & performance, Clustering & HA environment, OLAP & MDX, Replication & Mobility, performance tuning and hardware design, Reporting Services, migrations, Heterogeneous Database environment, and OLEDB & ADO.NET Development.
Good knowledge of Relational Databases administration and TCP/IP Networking
Knowledge of SQL Server Analysis Services, SQL Server Integration Services, SQL Server Reporting Services and Backup solutions, will be a plus
Strong knowledge of English and German (verbal and written) its a must;
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RESPONSABILITATI / BENEFICII:
JOB PROFILE
Using broad and in-depth product knowledge provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems that satisfy our French/German speaking customer base. This involves dealing with difficult situations including complaint handling, sensitive customers and mission critical support;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;
Working at Microsoft is an opportunity of a lifetime! Technical Support offers many opportunities for specialization and advancement and our professionals receive world-class training in order to stay on top of emerging technologies. Team members can pursue training in new products to expand their skills and plan the advancement of their careers.
Microsoft support facilities are equipped with high speed IT infrastructure which supports our operations seamlessly across international boundaries and enables collaboration with engineers across Europe and the world.
Our technical engineers:
Work in a state-of-the art technology environment and have access to the best technology resources
Work with two top of the line PCs (Laptop & Desktop) and a Windows mobile phone
Use Global Lab facilities with over 5000 servers with multi-terabyte capacity to help solve customers incidents
Take part in extensive training and career development programs, including classroom training, mentoring, shadowing, on-the-job learning and remote learning
Train in rooms with the latest audiovisual learning aids
Benefit from:
- Insurance and medical programs
- Employee Stock Purchase Plan
- Bonus in addition to annual salary
- Employee software discounts
- Lunch vouchers
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