Services Solutions Sales Professional

KNOWLEDGE, SKILLS AND EXPERIENCE

• 5-8 years experience in Sales & Consulting preferably in IT consulting or Services
• Business Administration, Computer science or other related field university degree
• Sales Acumen – Experience in Sales, Professional Services Sales, Sales methodologies and techniques (i.e. Solution Selling, Value Selling etc.). Also Sales planning, Opportunity Management, Customer Relationship management.
• IT Acumen - Knowledgeable or experienced in the typical IT life-cycle areas such as Strategy, Architecture, Planning, Capability Development, Capability Implementation.
• Business Acumen – Knowledgeable or experienced in Business and Relationship Development, Customer Service Management, Business Planning, Pipeline Management.
• Good skills in Influencing others, Presentation, Communication and Negotiations
• Strong English skills

GROUP AND JOB PROFILE

Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.

WHY DOES THIS ROLE EXIST?
The Services Solution Sales Professional (SSSP) role adds value to Microsoft by growing the business through driving and closing sales opportunities in specific solution areas, and so helps to further the Microsoft customer relationship from a capability development perspective by positioning workload-related Service Line solutions and offerings.
This overlay sales role focuses on speciality services sales across customer accounts or in specific named accounts supporting Services Executives horizontally with solution sales depth in key sales priority areas driving yearly Services revenue targets and long-term revenue opportunities. The success of this business is measured by externally billed Services revenue from net new opportunities.

The SSSP role adds value to customers by demonstrating how solutions provided through Microsoft technology and Services can help solve specific business issues and positively impact the customer’s business. Success is measured by demonstrable customer results through closed solution sales opportunities resulting in delivered consulting engagements.

HOW DOES THE ROLE ADD VALUE?
The SSSP role adds value by:
• Working with the Services Executive (SE) during Account Planning and Discovery to complete customer profiles by sharing customer intelligence relative to their area of speciality.
• Supporting Services Executives with sales expertise in specialized areas to identify new Services opportunities.
• Identifying Service Line solution and offering gaps in targeted accounts, understanding business needs, and conceptually designs solutions built on Microsoft products and technologies to address those needs.
• Participating in or the facilitation of identifying strategies for Microsoft to turn competitive accounts or to augment the share of Microsoft technologies in existing accounts.
• Creating and maintaining solution or services opportunity generation plans that contribute to developing a healthy pipeline of qualified Services opportunities and overall Services Growth planning efforts.
• Closing opportunities through expert knowledge and business value reinforcement of solutions and/or offerings in specific Service Lines
• Articulating the value of Microsoft as an Enterprise solution provider and demonstrating Enterprise Services’ commitment to helping customers solve their challenges and grow their businesses through accelerated adoption and productive use of Microsoft technologies.
• Reinforcing the business value of our Service Line solutions and offerings through interfacing between customers, partners, Services or Enterprise Group


OUR OFFER:
• Dynamic and prestigious work environment
• The best tools and technologies at your fingertips
• Smart and motivated team
• Unique chance for personal development
• Competitive remuneration package
• High level of support through company’s coaching and mentoring practices

For more than 20 years, Microsoft has been operating in Europe, the Middle East and Africa (EMEA), enabling people and businesses throughout the region to realize their potential. The company's 13,000 regional employees engage in a wide range of functions including research, product development and distribution, sales and marketing, customer service and support, and partner support.

Microsoft Services is empowered to provide end-to-end consulting, support and customer services that enable the rapid adoption, deployment and productive use of Microsoft products and technologies. Together with our partners, we develop and integrate the best knowledge and know-how in the industry with Microsoft products and technologies to solve customer problems.

To find out more about Microsoft, please log on www.microsoft.com.