Software Delivery Manager

The candidate needs to have had hands on experience of managing an application development group for a minimum 2 years as a development manager, with a background in software engineering.

Personality Profile

Mi-Pay Ltd. is a young and dynamic team where individual achievement is encouraged and recognised. The successful candidate must be able to work under pressure to tight personal deadlines whilst maintaining a focus on the commercial importance of their contribution to the team. Flexibility, dedication and loyalty are required, as is absolute honesty and integrity. The successful candidate must demonstrate a strong sense of ownership for assigned tasks and a real commitment to deliver. A pleasant personality and ability to work within a team is essential, as is a good sense of humour

Specific Responsibilities
• Responsibility to manage the delivery of a portfolio of Software Development projects by Mi-Pay own staff and 3rd parties to meet delivery and budget timescales to the agreed quality levels.
• Lead and support estimating of projects and supporting Mi-Pay input to client budgetary or forecasting processes as required.
• Manage sanctioning process for all Software development deliverables.
• Ensuring that projects are properly estimated and that development and delivery plans fit with business requirements, escalating issues for resolution with the appropriate personnel.
• Initiate and manage projects within established Project Management methods (e.g. DSDM and Agile methodologies), ensuring the delivery & control of all artefacts (documentation, plans, prototypes, software, configuration management plans and other IT deliverables to quality standards).
• Effectively monitor & control the progress of many concurrent activities, spotting areas of potential slippage and taking timely corrective action to ensure the project is kept within schedule.
• Demonstrate sophisticated relationship-building capabilities; be able to constructively challenge business requirements with confidence whilst maintaining a sensitivity to conflicting issues.
• Develop a good understanding of Mi-Pay products, the role of Mi-Pay UK and create good, sustainable working relationships with the UK team
• Evaluate and manage issues and risks throughout the software delivery project, identifying cost effective countermeasures to control and minimise them to agreed quality standards. Report to the Head of Design and Development and Programme Manager projects, escalating issues and risks as far as necessary to resolve them.
• Manage the production of an effective delivery and test plan across the full IT development life cycle.
• Manage Change Control effectively, ensuring that the development team meets business needs and customer expectations with available resources and other development priorities.
• Provide a consolidated report on all development projects on an agreed regular basis highlighting progress against plan, expected milestones and deliverables, and commentary on the status of the project. Support and ensure that the handover to Operations is smooth with the agreed levels of documentation obtaining formal signed acceptance from Operations teams and Customers (as may apply from time to time).Ensure that End Stage/Post Project or Exit Reviews are conducted when appropriate and recorded to facilitate future learning in relation to the Software Development aspects.
• Demonstrate leadership skills to ensure successful project completion, identifying areas of conflict and using effective influencing and team skills to achieve workable compromises that maximise benefits to all parties

Requirements
• Understanding of the Software Development Lifecycle, various development methodologies
• Excellent business, problem analysis, identification and problem resolution skills. Ability to troubleshoot problems in a logical and disciplined manner.
• Excellent customer and team skills and an ability to negotiate in order to ensure tasks are delivered on time.
• Strong technical software development experience including but not limited to Total Quality Management (TQM)
• Experience of working with 3rd parties in delivery of software
• Ability to understand the issues relating to offshore development and to engineer, with 3rd parties, a dynamic and high quality software development and delivery operation.
• Ability to plan, prioritise and multi-task in a complex and demanding operational environment without sacrificing work output or quality.
• A motivated, pro-active, self-starter with a success oriented attitude
• Disciplined with a close attention to detail.
Excellent verbal and written communication skills, both internally, with 3rd parties for whom English is not a first language, and with customers. Ability to document activities, problems and procedures clearly, accurately and concisely.
• A demonstrated ability to work under pressure and to tight deadlines preferably in a 24x7 real-time operational server environment.
• A demonstrated ability to plan, organise and deliver multiple medium to large sized projects contemporaneously, on time, to budget and to agreed levels of quality.
• Experience in Microsoft Office, Microsoft Project and other desktop applications.

Other Requirements

• Demonstrate commitment to maintaining and improving own level of performance, as defined within this Role Profile, through on-going learning and development opportunities
• Full, clean driving license is highly desirable.

Mi-Pay Ltd is a new but rapidly growing international supplier of mobile payment services, whose customers include telecoms and financial institutions. The business has offices in UK, Romania, UAE (Dubai). Mi-Pay has positioned itself as Europe’s leading direct channel top-up service provider. The market is expanding and the volume of projects and client base is rapidly increasing. We are now looking for a Technical Software Delivery Manager to join our team to take responsibility for managing and driving our software development capability which is based in Romania