Join IBM - Cehia (Brno) as a Customer Support Representative

Manpower is IBM’s global partner in supplying workforce solutions, supporting IBM in the recruitment of talented individuals who will join IBM team. We currently recruit for IBM Global Services Delivery Center in Czech Republic, Brno, motivated and experienced candidates to take over the following responsibilities:



-German, French, Italian, Spanish or Dutch language on excellent level
-English language on communicative level
-Excellent communication acquirements
-Very good customer care skills
-Stress-resistant capability
-Enthusiastic person, willing to work in a team and to learn new things
-Basic IT knowledge - familiar with PC systems as end user
-Ability to work well in multicultural environment
-Responsiveness and flexibility, learning skills and high motivation

-Communication with customers (over the phone or email) in their native language (German, French, Italian, Spanish, Dutch)
-Be available to receive any new calls and to solve customers problems (Answering calls about installation, maintenance and technological support) .
-Escalate queries when required to appropriate personnel (in English language)
-Ensure consistent productivity and quality of service
-Administration connected to statistics and databases
-To be able to learning about IT and to work in IT environment

We can offer you:

-Motivating salary and additional benefits
-Extra pay if on sick leave
-Extra pay if working on 3 shift model (about 20 to 25 % towards your salary)
-4 weeks paid holiday plus 1 week paid time off
-Food vouchers
-High standard educational program
-Possibility of temporary accommodation
-Relocation package up to 30 000 CZK
-Friendly and professional working environment in very new office building
-Young and multicultural team.


Please note that the above position requires the candidate’s availability for a minimum 2 years relocation in Brno, Czech Republic

Manpower is reinventing the employment services industry by helping employers and individuals adopt new approaches to the evolving world of work.
Manpower calls this approach Contemporary Working.
Contemporary working is about what’s now and what’s next in the world of work. Manpower offers insight and advice that enable clients and candidates to make the right choices and make the most of what’s happening now and what is coming next in the changing world of work.
Manpower Professional – our line of business dedicated for specialists and management level. Creating opportunity. Guiding careers. Providing insightful solutions.
Our global network of over 4,500 offices in 80 countries and territories allows us to meet the needs of our clients in all industry segments, whether they are global, multi-national or local companies



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