IT Specialist for Poland |
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| Compania: LUGERA & MAKLER |
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| Expirat la: 23.06.2006 |
| Actualizat la: 18.06.2006 |
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| Compania: |
LUGERA & MAKLER |
| Departament: |
IT, IT Hardware, IT Software |
| Orasul: |
STRAINATATE
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| Tip Job: |
Full time |
| Posturi disponibile: |
1 |
| Status: |
Inactiv |
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| Nivel cariera: |
Entry-Level/Primii 3 Ani Exp,Mid-Level/Peste 3 Ani Exp,Manager/Executive Position |
| Limbi Straine: |
engleza, germana, |
| Oferta: |
nespecificat |
| Permis conducere: |
nespecificat |
| Data introducerii: |
23.05.2006 |
| Data limita: |
23.06.2006 |
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| CANDIDATUL IDEAL:
Minimum 1 year experience as a 1st/ 2nd level technical support engineer will be a plus
Minimum 1 year experience in a Service Centre or a Customer Service environment will be an advantage
Very good knowledge of: Windows 2000 Server, Windows XP, Active Directory, MS Office;
Experience with Lotus Notes, SMS and m-technology would be an advantage;
CISCO VPN broadband and standard dial-in applications would be an advantage;
Team player with ability to work under pressure;
Enthusiastic, with a "can do" attitude;
Minimum secondary education;
Very good language skills in verbal and written German it is a must;
English fluently is an advantege
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RESPONSABILITATI / BENEFICII:
For one of our clients based in Warsaw, a multinational company active in the IT&C field, we are looking for a German speaking IT Specialist
Responsibilities:
Providing 2nd level technical support for more complex incidents received from the 1st level in respect of clients services supported;
Accurately recording and classifying all incoming incidents, with appropriate priority, category and incident summary details;
Applying business and technical knowledge to meet resolution targets;
Following the escalation procedures;
Flag material for reuse, capture/create new solutions for the Knowledge Management System.
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