Operations Mgr.

Only respond in english please. Excellent at managing and empowering people. Good at writing manuals, Very process orientated, training staff and creating retention. Very proffessional dealing with clients on the phone and highly organized. Excellent english speaking skills are required.

Responsibilities:

• Utilize or develop standard operating process, documents and team methodology
• Be proactive and create relationships with the customer IT leaders and team to create competitive advantages for ISI
• Effectively manage the project management team, Audit team, TEM staff and task managers.
• Continue to improve technology and industry knowledge by attending 2 relevant trainings per Qtr.
• Continuously improve your personal customer interfacing skills and partner communications skills, via trainings, books, work shops and coaching
• Continuously improve and establish “best practices” for ISI
• Strong technology / telecommunications project management training skills and auditing skills required
• Oversee the development of custom software development
• Interview, hire, train, support and maintain a 5-15 person team

Requirements:
Excellent English writing skills, coaching skills, high technical aptitude, strong people management skills, Technical knowledge of telecommunications Voice and Data networks, extensive carrier technical knowledge and contacts, MS Office, excellent training and ability to multi-task between different sales consultants and customers and be highly organized. Strong “follow up and organizational skills required”.

Travel: 2-3 times per year to NY
Compensation:Base salary and bonus
Base Salary: 1000-1500 Euro / Month
Bonus: Monthly bonus of TBD, based on your team performance
Benefits: transportation may be provided, 401k, paid vacation

Management: You will report to CEO

Measurement: You will be measured quarterly via the ISI performance Matrix, performance metrics, 360 peer review (includes partner review)
Please send your resume / CV to tomg@securepathnetworks.com along with your phone number

We provide outsourced bil auditing, project management, telecomuincations management all for the purpose of reducing our customers costs and making it easier to manage there infrastructure. Some of our products are as folows:

 The ISI solutions:
 VIOP Analysis / Audit
 MACD services
 TEM services and software
 Auditing services (back audit and cost reduction)
 Wireless Management
 RFP Management