CAPACITY ENGINEER - TELCO

The Person
Professional, structured and proactive approach to projects and customers.
Self-motivated with good organisational and communication skills.
Calm and productive under pressure.
Positive and approachable team player.
Detail-oriented and organised approach to work.
Efficient and productive with good time management skills.
Proven ability to meet internal and external deadlines.


Skills, Knowledge and Experience
At least two years in Tx Engineering or Operations.
Educated to degree standard or equivalent in a technical subject.
Technical knowledge of SDH and DWDM networks.
Delivery of carrier class SDH and DWDM network services.
Previous use of Cramer and SIEBEL advantageous.

The Role


Performance of efficient, accurate capacity checks at the pre-order stage of the Service Delivery process.

Prompt liaison with sales engineering department to clarify design requirements.

Documentation of reserved capacity in the CRAMER inventory management system in line with existing SLAs and technical design rules.

A proactive approach to the identification of capacity “hot spots” and other risks to delivery. Follow through issues to maximise network efficiency and design turnaround times.

Drive improvements to processes, systems and software tools to further enhance workflow and delivery times.

Work within the team and coordinate with other departments to ensure customer requirements are met.

Generally accepted to be Europe’s fastest growing telecoms provider, Interoute owns and operates Europe’s most advanced and densely connected voice and data network. It delivers intelligent, customer-controlled network services to a diverse range of businesses including mobile operators, service providers and enterprise customers. Unencumbered by debt, and with established operations throughout mainland Europe and North America, Interoute also owns and operates dense city networks throughout Europe’s major business centres. www.interoute.com