Requirements University graduate; a HR qualification is a plus Fluent verbal and written German and English Customer Services experience or working as part of a shared services team Detail conscious and meticulous Ability to meet deadlines by recognizing best use of time and working with end results very clearly in mind HR experience while not essential is a definite advantage
Responsibilities Deliver services (both transactional and support) within the Portfolio of Services to internal customers within agreed Service Level Offerings. As part of the HR Operations Team provide outstanding customer service to all internal and external customers including 3rd parties that support HR processes Contribute to the creation of solutions to improve and standardize (globally where possible) the service Educate the customer to ensure that where possible services are provided through HR Operations e-channel Work with the Senior HR Operations Partner and the Regional HR Operations Manager to continually improve the quality, efficiency and effectiveness of the level of service provided via use of technology and internal processes
World leading software company is looking to build a Shared Services Center in Romania to provide HR Operations support to a number of countries within EMEA
