Team Manager, Online Operations - Wroclaw (Poland)

* BA/BS or equivalent.
* Quick learner with proven ability to grow and lead a team.
* Excellent oral and written communication skills.
* Passion for learning and creative problem-solving.
* Proven track record of success in previous work experiences.
* Related experience in client service and an internet company preferred.

* Lead a team of Account Managers working on the promotion and growth of Google's advertising/publishing program or customer service associated with Google’s many products.
* Take a lead role in developing and implementing best practices for new/potential client interaction and sales for these products.
* Build team structure, recognize leadership potential, and develop enhanced skill sets within the team.
* Increase effectiveness of staff and tools by recognizing opportunities for development and proactively suggesting and implementing new systems and structures.
* Develop team members through coaching and mentoring sessions and by providing peers with development plans.

The Online Sales and Operations team keeps Google growing and profitable. We are dedicated to supporting the company's growing base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for generating revenue from a broad range of products such AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organised, responsible – and able to work well in a fast-paced, team-oriented environment.