Italian Speakers for Accounting/Customer service - Genpact Cluj

- Knowledge of Italian and English (at least at medium level)
- University Degree (Economics background is a plus)
- preferably 1-2 years of work experience in Customer service/Procurement, Primary Accounting or Collections
- MS Office User
- Very good communication skills
- Outstanding customer-orientation and team-spirit

Genpact Cluj is offering multiple opportunities in Customer Service/Procurement, Accounts Payable and Accounts Receivable/Collections.

Procurement

- Reception and verification of requisitioning of users and buyers
- Analyze completeness of RFQ packages and technical specifications and
- Preparation of RFQ packages
- Answer supplier questions and advise on RFQ response required
- Consolidation of RFQ responses
- Purchase order preparation and issuance
- Negotiation for small orders
- Build good rapport with buyers/SAM, users and the suppliers


Accounts Payable:

-Process invoices / documents in the given infrastructure in a timely and accurate manner in SAP
-Interaction with Vendors / Clients to facilitate the accounts payable process (including updating database with Vendor data)
-Ability to follow procedures and update in a professional manner
-Identify areas of improvement in the process
-Determine gaps/errors in the process through analysis
-Perform ad hoc reporting requirements / analysis when required by client
-Communicate with Other Finance departments within the organization


Accounts Receivable & Collections:

- Increase productivity and efficiency by making the necessary entries and reconciliations during the period in a timely manner.
- Ensure customer satisfaction, ability to priorities key performance indicators are achieved.
- Drive improvements where possible.
- Apply payments (accurate and in a timely manner).
- Interface with Customer Accounts Payable departments to facilitate the collection process (including customer disputes).
- Conduct account reconciliation.
- Identify areas of dispute through billing reconciliation.
- Determine gaps/errors which will facilitate payment.
- Collection of all outstanding receivables
- Perform credit checks.
- Inform Sales/Management Team about delinquent accounts.
- Handle all blocked orders.
- Perform risk assessment for new and existing customers.
- Communicate with Customer Service/Sales Departments

Career impact with Genpact!

Genpact is the leading provider of Business Services & Technology Solutions worldwide with over 10 years of experience and more than 30,000 employees worldwide.

The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.

What makes us different is our people and processes! We are a continuously growing company and our employees are provided with continuous trainings to keep learning and outstanding career opportunities in multiple business areas across the globe.

We are currently expanding our team in Cluj and are looking for career oriented individuals to be part of a great global team.