Genpact hires German speakers in Cluj-Napoca

To be a part of our international team, you need to have:

•University Degree
•Fluency in German and English;
•Microsoft Office and Internet knowledge;
•Outstanding customer-orientation and team-spirit;
•Very good communication skills;
•Knowledge of accounting concepts;
•Previous experience in ERP systems would be an asset.

Genpact is offering multiple opportunities in Finance&Accounting and Order Management:

Order Management

- Process Orders and follow up till completion from customers or Sales organization
- Document preparation for export orders
- Respond to telephonic queries by customer and sales org.
- Update customer master data
- Prepare for customer invoicing
- Interaction with Logistics partner
- Update customers on availability and delivery
- Create Purchase orders for third party orders
- Handle all update requests from internal org. (debits/credits)
- Problem and customer complaints registration and escalation
- Issue resolution


Accounts Payable:

-Process invoices / documents in the given infrastructure in a timely and accurate manner
-Interaction with Vendors / Clients to facilitate the accounts payable process (including updating database with Vendor data)
-Ability to follow procedures and update in a professional manner
-Identify areas of improvement in the process
-Determine gaps/errors in the process through analysis
-Perform ad hoc reporting requirements / analysis when required by client
-Communicate with Other Finance departments within the organization


Accounts Receivable:

- Increase productivity and efficiency by making the necessary entries and reconciliations during the period in a timely manner.
- Ensure customer satisfaction, ability to priorities key performance indicators are achieved.
- Drive improvements where possible.
- Apply payments (accurate and in a timely manner).
- Interface with Customer Accounts Payable departments to facilitate the collection process (including customer disputes).
- Conduct account reconciliation.
- Identify areas of dispute through billing reconciliation.
- Determine gaps/errors which will facilitate payment.
- Collection of all outstanding receivables
- Perform credit checks.
- Inform Sales/Management Team about delinquent accounts.
- Handle all blocked orders.
- Perform risk assessment for new and existing customers.
- Communicate with Customer Service/Sales Departments

Benefits:

- The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
- Extensive training, locally and/or internationally, will be provided for the jobholder (availability to travel abroad for 1-2 months is required).

Career impact with Genpact!

Genpact is the leading provider of Business Services & Technology Solutions worldwide with over 10 years of experience and more than 30,000 employees worldwide.

Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, UK, Hungary, Romania, the United States and Mexico.

The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services.

What makes us different is our people and processes! We are a continuously growing company and our employees are provided with continuous trainings to keep learning and outstanding career opportunities in multiple business areas across the globe.

We are currently expanding our team in Bucharest and Cluj and are looking for career oriented individuals to be part of a great global team.


For further information please contact ioana.vasiu1@genpact.com .