French & Italian Speakers for IT Helpdesk

Profile:
- Fluency in BOTH French and Italian is required ;
- Good command of English
- Good computer skills
- Very good communication skills
- Outstanding customer-orientation and team-spirit
- Previous experience in a customer service position/support center environment would be an asset.

Job description:

The jobholders will provide IT support via phone and e-mail for our European clients in French and Italian. It is a 24/7 job.

Benefits:

- Excellent career opportunities within a multinational company
- Extensive training and coaching

Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.

Career impact with Genpact!

Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.

The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.

What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.