Collections Agent - ITALIAN SPEAKER

Requirements

To be part of our internationally team you need to have:
• Excellent Italian written and verbal
• Fluency in English
• Problem solving /conflict resolution/analytical skills
• Well organized.
• Ability to prioritize tasks, and to meet strict deadline
• Computer skills – Excel preferred
• AR/Call Center experience


Benefits:

• The opportunity to build a long-term and successful career within a prestigious multinational, from the very start-up.
• Extensive training, locally and internationally, will be provided for the jobholder.

For further information please contact alexandra.manolache@genpact.com.

Description of Main Tasks and Responsibilities:

• Apply payments in a timely and accurate manner
• Interface with customer accounts payable departments to facilitate the collection process (including customer disputes)
• Conduct account reconciliation
• Identify areas of dispute through billing reconciliation
• Determine gaps/errors which will facilitate payment
• Collection of all outstanding receivables
• Perform credit checks
• Inform Sales/Management team about delinquent accounts
• Perform risk assessment for new and existing customers
• Communicate with Customer Service/Sales Departments

Benefits:

• Intensive training abroad and locally.

Genpact is a global organization with processes in Europe providing high quality business services for various GE businesses as well as large multinational organizations.

Career impact with Genpact!

Genpact is the leading provider of Business Services & Technology Solutions worldwide. Owned jointly by General Electric, General Atlantic and Oak Hill Capital Partners, Genpact has operations centers across India, China, Hungary, Romania, the United States, Mexico, and Poland.

The Portfolio of services offered from these Global centers include: Finance & accounting, Customer Service, Supply Chain & Procurement, Sales & Marketing Analytics, Financial Services Collections/Ops, Information Technology Services, Enterprise Application Services. We are currently expending our team in Bucharest and therefore we are providing outstanding career opportunities in multiple business areas.

What makes us different is the ability to serve our worldwide clients in their own language: English, French, Italian, Spanish, Hungarian, German, Dutch, Portuguese, Swedish, Polish....you name it.